Billing Transparency Update Call Recording Storage Item Renamed

Important Update: Billing Item Name Change for Call Recording Storage

We’re continuously working to enhance your experience and ensure clarity in our billing process. We are excited to announce a recent adjustment aimed at improving transparency for our users.

What’s Changed?

Previously, charges related to call recording storage were included under the generic label ‘Usage Charges.’ Moving forward, these charges will now appear as ‘Call Recording Storage’ on your billing statement. This change is designed to provide you with a clearer understanding of your costs and ensure an easier way to track expenses associated specifically with call recording storage.

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How Does This Benefit You?

• Increased Transparency: By renaming the line item to ‘Call Recording Storage,’ you can now differentiate these charges from other usage-related costs, allowing for clearer invoice breakdowns.
• Simplified Accounting: This change makes it easier to assess and budget for specific services, enhancing your financial management processes.

Need More Information?

If you have any questions or need further clarification about this update, please feel free to contact our support team. We’re here to assist you and provide the support you need to adapt to these changes seamlessly.

Explore Our Other Updates

Stay informed about all our latest improvements and features by visiting our Product Updates page.

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