We are thrilled to introduce an essential update in Reviews Management — Smart Spam Detection! This innovative tool is designed to proactively shield your business reputation by automatically identifying and flagging spam reviews before they can impact your brand.
Automatic Spam Detection: Experience peace of mind with our sophisticated algorithm that automatically detects and flags potential spam reviews. Say goodbye to unwanted negativity and maintain your positive online presence.
Controlled AI Replies: AI-generated replies are paused for reviews identified as spam, ensuring your responses are directed only towards genuine customer feedback, enhancing authenticity.
Easy Review Process: Quickly assess flagged content and designate genuine reviews as “Not Spam” as necessary. Maintain full control over what is published, safeguarding your reputation.
Enhanced Reputation Management: Safeguard your brand by focusing on genuine customer feedback while filtering out spam efficiently.
Improved Review Quality: By eliminating spam, you ensure your reviews accurately reflect your customers' honest opinions.
Streamlined Process: Seamlessly manage flagged reviews to maintain a clean, trustworthy online reputation.
Start utilizing Smart Spam Detection today to protect your brand's reputation and elevate the quality of your customer reviews.
Catch up on our previous updates to ensure you're taking full advantage of our platform features. Don’t miss our recent announcement about Enhanced Team Collaboration with Internal Comments and Mentions.
