We are excited to offer a new feature that provides enhanced control over subscription payment retries in the event of payment failures. This addition streamlines payment management, boosting efficiency for your business operations.
Flexible Retry Configuration:
You can now configure up to 3 payment retries for subscriptions when a payment failure occurs. Choose the retry intervals based on business needs with options for a gap of 1, 3, 5, or 7 days between each retry attempt.
Default Settings with Customization:
By default, the system is set to attempt 3 retries with a 1-day gap between each. However, this can be customized to better suit your requirements.
Adapts to Existing Subscriptions:
Changes in retry settings will impact both new and existing subscriptions. If a subscription is currently retrying and settings are updated, the new settings will automatically apply.
Post-Retry Options:
Once all retries have failed, you can decide whether to keep the subscription in an 'Unpaid' state or opt to automatically move it to a 'Cancelled' state via a simple checkbox on the Settings page.
You can find and manage these settings by navigating to Payments > Settings > Subscription within your account dashboard.
This feature supports the following payment platforms:
We're continuously working to enhance the subscription experience, and subscription payment reminder settings are next on our roadmap. Stay tuned for more updates!
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