Enhanced Customization Available for Your Google Business GBP Widget

We’re thrilled to share with you our latest product update, designed to increase the personalization of your business presence. You can now effortlessly change the profile picture used in your Google Business Profile (GBP) chat widget directly from our platform.

The Personal Touch to Your Business Chat Widget

Previously, you were expected to use a static image set for accounts integrated with our platform. With this fresh update, you can now switch up the logo to better suit your business requirements and preferences.

Here’s a Quick Guide on How to Modify Your Chat Widget’s Profile Picture:

  • First up, access any location within the platform.
  • Head on over to ‘Settings’, and from there proceed to the ‘Integrations’ section.
  • Select the ‘Google My Business’, and navigate to ‘Change Settings’.
  • In the settings menu, locate the ‘Profile Image’ area.
  • From here, choose your preferred image and hit the ‘Update’ call to action (CTA).
  • Finally, pop over to your business on Google to verify the successful update of your profile image.

Once you’ve updated the image and submitted it, an email will be sharpened off to the Google support team. They will then process the request to update your image on their side. Typically, the turnaround time (TAT) for updating the image runs from 24 to 48 hours.

To make things even easier, we’ve included a feature that allows you to visit your Google Business Profile directly from our integration page. That’s convenience wrapped in a package!

We’re continually fine-tuning the platform to give you the best set of tools to succeed in your business. Stay tuned for more updates and improvements!

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In case you missed it, learn more about our recent feature releases: “SMBcrm Unveils Exciting Enhancements to Client Portal“. Make sure to regularly visit our blog for new posts and join our community of business enthusiasts!