Enhanced Review Post Scheduling for Your Social Media Strategy

Enhance Your Social Media Strategy with Improved Review Post Scheduling

In our latest update, we're excited to introduce enhanced functionalities for posting reviews on social media platforms. With these upgrades, you can now share your reviews on Facebook Stories alongside Instagram, and enjoy new customization options to align your social media content with your unique brand identity.

Why This Matters

Customer reviews are critical to building trust and influencing purchasing decisions. By integrating reviews into your social media content strategy, you can:

• Highlight positive customer experiences.
• Strengthen your brand credibility.
• Drive higher levels of engagement and conversions.

Key Features

• Automated Scheduling for Facebook Stories: Plan and post reviews at optimal times to effectively engage your audience on Facebook.
• Scheduling Flexibility: Set your reviews to be posted daily, weekly, or monthly.
• Customization Options: Personalize your reviews with tailored font types, background colors, and visuals that match your brand voice.

How It Works

Getting Started

1. Connect your social accounts through the 'Integrations' tab under the 'Settings' menu.
2. Review existing feedback received under the 'Reputation' tab.
3. Create an automation by navigating to 'Social Planner' -> 'New Post' -> 'Post Reviews'.

Creating Your Automated Review Posting Schedule

1. Click on 'Post Reviews'.

2. Select 'When should we send?' to schedule the post as per your requirement.

   

3. Choose the frequency (daily/weekly/monthly) for the review posting.

4. Select a background image for your review post.

5. Personalize with new options for font family, size, and color to reflect your brand voice.

   

6. Your reviews are now ready to be deployed!

   

7. Monitor your review post automation under the 'Content' -> 'Review' tab.

8. Pause, edit, or delete as needed to adjust your scheduled posts.

Common Questions

Q: My reviews are not being published on social media. What might be wrong?

A: Make sure that all your social media platforms are active and connected in the 'Integrations' tab. If session tokens expire or get disconnected, you need to reconnect your accounts to ensure successful posting.

Q: Where should I create the review automation to fetch and publish reviews automatically?

A: Set up your review automation under 'Social Planner' for automated fetching and posting according to your schedule.

Don't miss out on leveraging these powerful tools to maximize your impact on social media!

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