We are excited to announce a significant enhancement to our WhatsApp outbound messaging workflow. You now have the power to choose which WhatsApp number you use for outbound communication, thanks to the new From Number selection dropdown. This update provides greater control and customization for your business communications.
Flexible Number Selection
Prior to this update, you could only send outbound WhatsApp messages from a default phone number associated with your account. The new feature introduces a selection dropdown, allowing you to pick from any connected WhatsApp numbers. This flexibility enhances your communication flow, ensuring messages are sent using the most appropriate contact number for each situation.
Real-Time Status Validation
Only phone numbers with a "CONNECTED" status are available for selection. This ensures that your messages are sent from active and valid numbers, improving the reliability of your communications.
Greater Messaging Control
This feature empowers businesses to optimize customer engagement by selecting the most relevant number for different conversations. It helps maintain stronger brand consistency and ensures that client interactions are both organized and efficient.
With this enhancement, businesses can now enjoy:
More Precise Communication
Send messages from the appropriate WhatsApp number, making communications more tailored to the context of each interaction.
Greater Flexibility
Manage multiple WhatsApp numbers seamlessly within your workflows, allowing for refined communication strategies and easier management.
Stronger Brand Consistency
Ensure that customer interactions are consistent and that they originate from the most relevant business number, promoting a cohesive brand identity.
This improvement is now live, providing your business with the tools to take full control of your WhatsApp outbound messaging strategy, enhancing customer interactions with newfound accuracy and efficiency.
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