Enhancements in WhatsApp Workflow Execution and Template Formatting

WhatsApp Bug Fixes

WhatsApp Workflow Execution

We’re excited to share that we’ve resolved an important issue affecting WhatsApp workflow execution. Previously, the correct failure reasons were not being updated when workflows were configured with pause execution. This fix ensures you get accurate feedback on why a workflow might fail, thus allowing for better troubleshooting and workflow management.

WhatsApp Template Formatting

In addition to the bug fixes, we’ve added support for enhanced WhatsApp template formatting. This new feature will improve your ability to structure subtext within the WhatsApp template body. The supported formatting options now include:

  1. Bold
  2. Italics
  3. Strike through
  4. Monospace

This improvement ensures your WhatsApp messages are more engaging and readable, providing a better user experience for your recipients.

CRM message composition interface with preview panel

 

These updates aim to enhance your workflow and messaging capabilities. For any inquiries or further information, please do not hesitate to contact us.

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