Exciting New Features Added to Advanced Workflow Builder

Exciting New Features Added to Advanced Workflow Builder

We’re thrilled to announce some significant updates to our powerful workflow tool. This addition will empower you to make your workflows more efficient, better organized, and even more user-friendly.

Introducing Duplicate Branch

No need to replicate hard work anymore. With our new ‘Duplicate Branch’ feature, you can copy any existing branch instantly. This means you won’t need to rebuild your workflows from scratch, saving your precious time and effort. Here’s how to do it:

  • Simply click on the ‘three dots’ menu on any branch.
  • Choose the ‘Duplicate Branch’ option.
  • Your copied branch will appear right under the original one, tagged with ‘(copy)’ added to its name. Rename it as per your requirements.

Duplicate Branch Option
Duplicate Branch

Reorder Branches as You Like

Get flexibility at your fingertips! You can now organize your workflow visually by reordering the branches as per your convenience. To reorder:

  • Click on the ‘Reorder Branches’ icon.
  • Drag and drop branches to change their order.
  • The “None” branch is the only exception and cannot be moved.

Reorder Branches

Custom Naming for ‘None’ Branch

Say goodbye to confusion. To make your workflows more clear and manageable, you can now rename the ‘None’ branch. Follow these steps:

  • Click on the branch name you wish to rename.
  • Type in your desired name.
  • Remember, the Branch Name field can’t be left empty.

Rename None Branch

Footnote: Unleash the power of our advanced workflow builder to customize and streamline your workflows. Excited about the new features? Request a demo and see them in action. Stay tuned for more updates!

In Case You Missed It

Don’t forget to check out our previous product update where we shared details about our enhanced Connect Call Action feature in IVR.