Great news for our clients who favor certifications as part of their customer engagement strategies! We're delighted to announce that we now support certificates triggers and actions directly within our workflows. This new feature is designed to streamline the delivery of certification and enhance your user experience.
The updated workflow feature now allows users to initiate a workflow action driven by the trigger of a certificate issuance. This offers unique functionality as programs recognizing learning or achievement can be automated, creating seamless interaction between you and your customers or clientele.
In order to provide a more personalized and efficient application, we've enabled users to integrate filters based on certificate templates into their workflows. You can utilize different conditional operators to further customize this experience, enhancing the control you have on your engagement policies.
Last, but certainly not least, is our upgrade on template actions. You can now choose certificate templates to perform actions in your workflow processes. Consequently, the chosen template will be automatically issued as a certificate. This feature helps you take one step further in automating your engagements, and of course, in facilitating your workflow management.
Just imagine the possibilities! All the hassles related to manual certificate issuance could be a thing of the past with our all-new certificate workflow feature.
We hope these new features bring you more efficiency and effectiveness in your customer engagements. As ever, our goal is to offer you the best possible tools to streamline your business operations and maximize engagement. Remember, if you have any questions or need support with these latest features, do not hesitate to contact us
Click here in case you missed our last announcement on how we introduced custom code to acquire more power and control.
