We are excited to announce a new enhancement to our All-in-One Chat functionality. The Redirect CTA feature, previously available in our Email/SMS and Live Chat widgets, is now a seamless part of the All-in-One Chat experience. This powerful addition offers you an efficient way to guide users to external links directly from the chat window, enhancing user engagement and directing traffic to vital resources.
Customizable Messaging: After a contact form is completed within the chat, you can set a custom message and a link. This message is prominently displayed, guiding users to the next step.
Flexible Redirects: When users click on the message, they are immediately redirected to a destination of your choice, whether it's a support page, a booking link, or a promotional offer.
Unified Experience: By integrating this functionality into the All-in-One Chat, you ensure a cohesive and streamlined user experience across all communication channels.
While this feature offers significant advantages, please note that it is not recommended when using Conversation AI within your chat interactions. This consideration helps maintain a clear and consistent dialogue flow without interruptions.
For more insights into optimizing your communication tools, visit our Support Page or explore our Done-For-You Services for expert assistance.
In Case You Missed It: Check out our recent article on Enhanced Chat Widget Optimizations to ensure your chat tools are operating at peak performance.
