Facebook and Instagram Shop Integration Now Available for Your E-commerce Store

Introducing Facebook and Instagram Shop Integration for E-commerce Stores

We are thrilled to announce the new capability for store owners to connect their products seamlessly to Meta Commerce. With this integration, your e-commerce store can now publish and sync products to Facebook and Instagram Shops, tapping into powerful social commerce channels.

Benefits of This Integration

  • Unified Inventory Management: Keep your inventory synced across your store, Facebook, and Instagram.
  • Expanded Reach: Leverage Facebook and Instagram to promote and sell your products.
  • Targeted Advertising: Utilize platform-specific marketing tools to reach curated audiences.

Getting Started with Facebook Shop Integration

Creating a Facebook Shop

If you haven’t set up a shop in Meta Commerce Manager, you can get started by visiting Meta Commerce Manager. Navigate to your Business Portfolio and select “Add Account” under the Commerce Accounts section to establish your shop.

Steps in Your CRM System

  1. Enable Feature: Ensure the Multiple Facebook Pages feature is activated via your account settings under Settings -> Labs.Screenshot of enabling Facebook integration from labs
    Screenshot of enabling Facebook integration from labs
  2. Access Integration: Proceed to Settings > Integrations > Facebook & Instagram to configure the integration.Facebook integration on Integrations page
  3. First-Time Connection: For first-time users, link your Facebook account and provide the required permissions. Select your desired Facebook/Instagram Shop pages in the “Manage Pages” section.

Choose your shop pages through "Manage pages"

  1. Reconnect for Existing Users: Users with an existing Facebook/Instagram integration must disconnect and reconnect the service, ensuring that the LeadConnector integration is removed on the Facebook side under Settings –> Business Integrations.
  2. Connect Pages to Stores: After selecting shop pages, link them to your e-commerce store via “Messenger Settings” in the integration card.Mapping stores to Facebook pages in Settings > Shops
  3. Product Sync Control: Enable or disable product sync for each page according to your needs.

Product syncing from GHL to Meta commerce

Important Notes

  • Ensure the Facebook Page has a connected Product Catalog for syncing.
  • The page category should be “E-commerce Website” for effective listing.
  • One-time products will sync to Meta Marketplace; recurring products are not supported.
  • Enabling “track Inventory” or “continue selling out of stock” sets inventory to 999, as it’s mandatory in Meta Commerce Manager.

Visual Guide

  • Meta Product Catalogue Example:Meta product catalogue
  • Facebook Shop Example:Example of Facebook shop
  • Instagram Shop Example:

Example of Instagram shop

This integration provides a seamless way to enhance your store’s presence on social media platforms, leveraging Facebook and Instagram’s robust tools to boost your online sales.

In case you missed it, explore our latest updates and enhancements to optimize your e-commerce and marketing strategies further.

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