Gain Control with Our New QuickBooks-Integrated Review Request Feature

Enhanced QuickBooks Integration for Reputation Management

We're thrilled to announce a significant enhancement in our system's integration with QuickBooks, catering to one of the most frequently requested features: the ability to opt-out of automatic review requests. Now, you have complete control over when review requests are sent to your valued customers, enhancing your ability to manage post-transaction interactions.

What's New?

Opt-Out of Automatic Review Requests

You now have the flexibility to prevent automatic review requests from being dispatched when an invoice balance is settled. This update empowers you to choose the timing and context for sending these requests, optimizing customer engagement.

How to Use:

  • Access Settings: Navigate to the Settings within your account.
  • Integration Path: Go to Integrations, then select QuickBooks Integration.
  • Toggle Off: Deselect "Send Review Request to Contacts" to halt automatic review requests.

Disable Automatic Review Requests
QuickBooks Integration Settings

Why This Feature?

Feedback from our user community highlighted a pressing need for more control over review requests. This enhancement was specifically designed to address this requirement, based on extensive input via support queries and other channels.

Why You'll Love It

  • More Control: Tailor review requests to better fit your business model and customer relationship strategies.
  • Enhanced Customer Experience: Avoid sending unsolicited review requests, aligning interactions with customer expectations and preferences.
  • User-Driven Development: This feature is a direct response to user feedback, demonstrating our commitment to addressing your needs and improving our platform.

Take advantage of this update now to refine your customer review strategy and enhance your business interactions!

Explore More Updates

Join the Conversation! We value your feedback and ideas for enhancing our Reputation Management features. Visit our Ideas Board to contribute your suggestions and influence future developments.

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