Growing teams need clear accountability to ensure smooth and efficient operations. Until now, changes to your WhatsApp Business Account (WABA)—such as deleting a phone number or editing a template—were invisible in the user interface. This often led to guesswork during troubleshooting. That's all set to change with the introduction of Audit Logs for your WhatsApp accounts, providing you with a full, time-stamped record of all changes made.
This new feature ensures that every critical action is now logged alongside the user’s name, exact timestamp, and the affected entity.
You can easily view the complete audit trail inside each account without the need for any external tools. This ensures that your team has all the information at their fingertips.
Faster Troubleshooting – Pinpoint changes immediately rather than chasing teammates or contacting support.
Team Accountability – Easily identify who performed each action.
Operational Clarity – Reduce miscommunications and keep workflows running smoothly.
Peace of Mind – With every update recorded, you have an authoritative source of truth.
To access the new audit logs:
With this update, you can manage your WhatsApp operations with greater confidence, knowing that every action is now transparent and traceable.
In Case You Missed It: Check out our new webinar template library for streamlined event creation and management.