Introducing Clearer Conference Call Billing

Enhanced Visibility for Conference Call Charges

In an effort to provide more transparency and improve user experience, there have been significant changes to how Conference Call charges are billed. These updates are designed to ensure that you have a clearer understanding of the fees associated with your calls.

Key Updates to Conference Call Billing

  1. Individual Call Billing
    Previously, billing for Conference Calls was done in batches, which often made it difficult to track charges for specific calls. Now, charges will be processed after each individual call. This change increases transparency and simplifies the understanding of billing, allowing for easier analysis and management of your communication expenses.
  2. Regional Rate Accuracy
    Charges for Conference Calls used to default to the United States rates, irrespective of the actual region where the call took place. This has now been rectified to reflect the correct regional rate, offering a fair representation of the charges based on the actual location used. This ensures that you only pay for what you actually use in your respective region.

    Screenshot of detailed wallet transactions interface

    Billing Transparency

    Regional Rate Clarity

Regional Conference Call Rates

To accommodate this update, here are the revised charges for different regions:

  • United States: $0.0018 per participant per minute
  • Dublin: $0.0025 per participant per minute
  • Tokyo: $0.0030 per participant per minute
  • Singapore: $0.0030 per participant per minute
  • Sydney: $0.0030 per participant per minute
  • Sao Paulo: $0.0040 per participant per minute

These updates demonstrate our commitment to providing you with a fair and transparent billing experience. Should you have any questions or need further assistance regarding these changes, feel free to reach out to our Support Team.


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