Introducing Email Bounce Classification for Enhanced Campaign Performance

Email Bounce Classification: Optimize Your Email Campaigns

We’re thrilled to announce the launch of our latest feature: Email Bounce Classification. Designed to enhance your email delivery performance, this new functionality provides comprehensive insights into bounce events, enabling you to optimize your email campaigns effectively.

Key Features of Email Bounce Classification

Bounce Summary Overview

Stay updated with crucial bounce metrics to refine your email strategy:

  • Total Permanent Bounces
  • Permanent Bounce Rate
  • ESP/ISP Blocks
  • Total Delivered Emails and Delivery Rate

Detailed Bounce Classification

Enhance your troubleshooting with in-depth data:

  • Email Service Provider Breakdown: Includes providers like Gmail, Google Workspace, and Apple.
  • Bounce Category Analysis: Covers issues like Mailbox Full, DMARC, Sender Reputation, Internal Errors, and more.
  • Error Code & Status Code: Offers a precise breakdown for issue identification.
  • Bounce Category Definitions: Comprehensive descriptions to guide your troubleshooting process.

ESP/ISP Block Tracking

Gain insights into email provider blocks:

  • View block counts from providers such as Outlook and Google Workspace due to issues like policy violations or spam associations.
  • Access troubleshooting links to remedy blocked sending IPs or domains.

Advanced Filters for Refined Reporting

Refine your reports to gain clearer insights:

  • Sending Domain
  • Email Service Provider
  • Email Type
  • Sending IP

Troubleshoot Directly from the Dashboard

Quickly address email issues with direct guidance:

  • Access actionable guidance and external resources like resolving blacklist problems or SPF/DKIM misconfigurations directly from your dashboard.

Benefits of Email Bounce Classification

  • Identify & Resolve Issues Quickly: Detect trends in bounces and blocks to address problems proactively.
  • Improve Deliverability: Enhance email campaign performance by fixing delivery issues.
  • Enhanced Reporting: Utilize detailed classifications for targeted troubleshooting and strategic planning.

This feature is now live and ready to support your email campaigns, ensuring your messages reach the intended inbox.

Support Documentation

For further details on bounce classification codes and definitions, refer to our support documentation.

Bounce Summary Dashboard
Error Code Breakdown
Detailed Bounce Analysis


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