Introducing Enhanced Contact Management with Multiple Phone Numbers for a Contact

New Feature: Multiple Phone Numbers for a Contact – Enhanced Flexibility and Improved Contact Management 🚀

We are excited to share the launch of our latest feature, which allows users to add and manage multiple phone numbers for a single contact. This new functionality has been designed to improve control over contact information and streamline workflow.

What's New? ✨

  • Add Multiple Phone Numbers ☎️: Now you can add up to 11 phone numbers when creating a contact, providing greater flexibility in managing contact information.

  • Convenient Management and Editing ✏️: Easily manage and edit these multiple phone numbers within the contact details page, ensuring that contact information is always up-to-date and accurate.

  • Designate a Primary Phone Number 🥇: Choose a primary phone number for all contact actions and interactions, ensuring clarity and consistency in communication.

Primary Phone Number

  • Phone Number Labels 🏷️: Add labels to the phone numbers. We currently provide four labels: Home, Landline, Mobile, and Work. Each label can be selected only once for a contact, helping you categorize and differentiate the contact's phone numbers.

Phone Number Labels

  • Call on Additional Phone Number 📞: Reach out to your contacts on any of their additional phone numbers, offering more flexibility in communication.

Call on Additional Phone Number

How to Enable this Feature 🌟:

  1. Head over to the Sub-Account Settings and navigate to Labs.
  2. Look for the "Additional Phone number for a Contact V1" option.
  3. Activate by turning on the toggle switch.

Enable Feature

What's Next 📅:

Stay tuned for more exciting features coming soon, including:

  • Conversation support for additional phone numbers
  • Bulk import functionality for adding multiple phone numbers
  • Availability of the additional phone numbers during Contact Export

Managing contacts has never been easier with our new Multiple Phone Numbers for a Contact feature. 🚀

In Case You Missed It: Check out our recently launched feature, Experience Our Forms and Surveys in Your Preferred Language: Expanded Language Support Now Available.

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Introducing SMBcrm

We are thrilled to announce that SMBcrm has evolved!

We have embraced a new identity as SMBcrm, reflecting our enhanced commitment to provided tailored CRM solutions for small and medium-sized businesses.