Introducing Error Notifications in Workflows

New Feature: Error Notifications in Workflows


We’re excited to introduce a new feature in workflows! Users will now receive emails and have a dedicated section to view workflows that contain errors. Here's a detailed overview of the enhancements and how you can leverage them to manage your workflows more effectively.

What's New?

New Workflow Settings Section

  • A new "Workflow Settings" option is available. Clicking this will take users to a settings page where they can configure email notifications.

"Needs Review" Tab

  • A new tab on the workflows list page called "Needs Review" displays all workflows containing an error.

Automated Error Notifications

  • An email will automatically be sent to account admins whenever there is an error in a workflow.

Error Acknowledgment

  • A new button in execution logs allows users to acknowledge that they have viewed the errors.

What Actions Are Covered in Phase 1?

  • Webhook & Custom Webhooks
  • Premium Actions: Slack, Array, Custom code, ChatGPT, Google Sheets
  • Facebook: Add to custom audience, Remove from custom audience, Conversion API, Messenger, Interactive messenger
  • Instagram: Direct message, Interactive messenger

How to Use?

  1. Setup Email Notifications:

    • Click on "Workflow Settings" to set up the emails for receiving notifications.
  2. View Errors:

    • Use the "Needs Review" tab in workflows to view a list of workflows with errors.

    WF list page

  3. Manage Errors:

  • Click on any item to navigate to the execution logs.
  • Mark errors as read to acknowledge them.

exec logs - before

Points to be Noted

  • By default, all account admins will receive these emails.
  • Email recipients can be added or removed as needed.
  • Users will receive an email immediately when an error occurs in a workflow.
  • The "Review it" button on the email will take the user to the "Needs Review" tab.
  • Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.

Email

What's Next?

In the future, we’ll allow users to customize the types of errors they receive notifications for and adjust the time intervals for receiving these notifications.


In Case You Missed It

Check out our latest feature updates, New Payment Options and Bug Fixes in Membership Preview App Update.

For more detailed product updates, visit our Product Updates page.

For any queries or assistance, please feel free to Contact Us.

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