Introducing Identity Verification to Elevate A2P Security

A2P Registration: Introducing Identity Verification for Enhanced Security

In our continuous effort to enhance security within the messaging ecosystem, we are introducing a new identity verification step during the A2P (Application-to-Person) registration process. This update specifically targets users who showcase certain risk indicators, ensuring a more secure and compliant platform for all.

What’s New

Our latest integration includes real-time user verification to confirm user identities, which aligns with evolving carrier requirements. This update aims to ensure that only legitimate users can register and send messages using A2P, adding an additional layer of protection for your messaging activities.

What to Expect

Some users will now encounter an identity check as part of their A2P registration process. Here's a brief overview of the user journey:

• Business and Contact Details: Users will enter their business and contact information as usual.
• Verification Prompt: If risk signals are detected, users will be prompted to undergo a quick verification process.

Verification Steps:

1. Capture a Live Selfie: Follow simple face movement instructions to take a live selfie.
2. Submit Identification: Click an image or upload a valid government-issued ID.
3. Instant Verification: The verification is performed instantly. Once successful, users can continue with the registration flow without interruption.

Visual Overview

Here’s a sneak peek into the new A2P registration experience:

Why Identity Verification Matters

• Fraud Prevention: Shield your agency against fraud, brand impersonation, and abuse.
• Compliance Assurance: Align with industry-wide verification standards effectively.
• Seamless Transition: Designed to offer minimal disruption for genuine users—most won’t notice any change.
• Secure Experience: Maintain the integrity of your messaging services by offering a trusted and compliant platform.

As we move forward, we remain committed to maintaining a safe, compliant, and user-friendly environment for our customers. If you have any questions or need support, feel free to reach out to our support team.

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