Introducing @Mentions and Tagging in Social Planner

Announcing: @Mention or Tag Profiles in Social Planner

We’re excited to introduce a new feature in our Social Planner: @Mentions and Tagging! 🚀

What’s New?

Our Social Planner now allows users to add @Mentions in their posts. This feature enhances your social media interactions by enabling you to reference and link public profiles or pages directly. Here’s a breakdown:

  • Supported Platforms: @Mentions will work for Facebook, LinkedIn, and Twitter (X), while plain text mentions will be available for Instagram, TikTok, and Google My Business (GMB).
  • Customization: When using multiple social channels, you can now customize the post for each channel individually, allowing you to search by the name, followers, and platform specifics.

How It Helps

  1. Improves Post Engagement: Mentioning profiles can drive more traffic to your posts by alerting the mentioned profiles and potentially their followers.
  2. Cross-Promotion: Brands and influencers can strategically cross-promote each other’s content, expanding reach and engagement.
  3. Enhanced Searchability: On certain platforms, @Mentions contribute to the searchability of your content, making it easier for users to find relevant posts.

How Does It Work?

  1. Navigate to Social Planner:
    • Go to Marketing > Social Planner.
  2. Create a New Post:
    • Click on the option to create a new post.
  3. Select Social Channels:

– Choose the social platforms where you want your post to appear. – If you’re using more than one social channel, you’ll be prompted to enable the customization for each channel option.

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  1. Add @Mentions:
    • To tag a user, simply type “@” followed by the word to search for the tagged user. You’ll be able to identify profiles by username, followers, and social profile.

Note: This feature is currently not supported for CSV and other non-standard posting options.

In Case You Missed It

Check out our latest product updates to stay informed about new features and improvements designed to enhance your user experience.


For any questions or further assistance, feel free to contact us. We’re here to help you get the most out of your social media strategy!


Stay connected for more updates, and happy tagging! 🎉