Introducing the Conversation AI Dashboard for Enhanced Business Insights

Introducing the Conversation AI Dashboard

Empowering small to medium-sized businesses has never been easier with our latest addition – the Conversation AI Dashboard. This robust feature offers detailed insights into your AI bot's performance, allowing businesses to track essential metrics, enhance bot efficiency, and make informed, data-driven decisions.

How It Works

Access the Dashboard

To get started with tracking your AI bot's performance:

• Head to the Conversation AI Bot section.
• Select the bot whose performance you wish to monitor.
• Navigate to the new Dashboard tab.

Monitor Key Metrics

Get valuable insights with these key performance indicators:

• Total Unique Contacts: Discover how many unique individuals your bot has engaged.
• Actions Triggered: Track the total actions completed by your bot.
• Appointments Booked: Monitor successful appointments scheduled via your bot.
• Average Messages per Contact: Optimize bot response settings with average messages data.
• Time Saved: Estimate the manual effort reduction by deploying your bot.

Filter & Compare Data

Customize your insights using the Channel Selector and Date Range Selector to hone in on specific data sets and compare performance over different periods.

Receive Actionable Insights

Enhance your bot's performance with tailored recommendations provided by the dashboard, ensuring your conversations remain efficient and effective.

Looking Ahead: Future Enhancements

Stay tuned as we continue to develop new features, such as tracking the most frequently asked questions. This will enable your bot to efficiently address common inquiries by integrating them into your FAQ section, promoting better performance.

Why It Matters

• Greater Transparency: Keep tabs on your bot's performance with precise, real-time data.
• Enhanced Optimization: Utilize actionable insights to hone your bot responses and boost efficiency.

With the Conversation AI Dashboard, businesses are now equipped to make well-informed decisions, refine AI-driven interactions, and maximize the value of their technology investments.

Stay Informed

Empower your business with cutting-edge tools. For more updates and information, make sure to check out our Product Updates Section.

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