Introducing the New Wrap Text Tool for Send Email Action

Wrap Text Tool for Send Email Action

What Has Changed?

We are excited to introduce a new feature in the Send Email action of our workflow builder: the text-wrap tool. This new addition is designed to enhance the email formatting experience for our users.

What Was the Need?

Previously, some users reported issues when copying content from other editors into our Send Email action. There were no line breaks within the editor, leading to non-responsive emails on Outlook mobile devices. This issue was handled differently by Gmail, which automatically managed line breaks, which is why it hadn’t been brought to our attention earlier.

How to Use the Wrap Text Tool

Using the new text-wrap tool is straightforward:

  1. In the Send Email action, look for the text-wrap icon.
  2. Click on the icon after adding your content.

This simple step ensures your emails maintain proper formatting across all email clients, including Outlook on mobile.

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Enhancing email responsiveness is crucial for effective communication, and we are committed to providing tools that make your tasks easier and more efficient.

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