New Product Update: Ban and Report Features for Communities Plus Bug Fixes

New Product Update – Ban and Report Content Feature for Communities and Bug Fixes

We are thrilled to announce the latest updates to our community features, designed to enhance user experience and streamline community management for admins and owners.

New Features:

Ban Members

Admins and Owners can now ban members from groups easily. Once banned, the member will be removed from the group and prohibited from rejoining, revoking all their group privileges.

Report Content

Users can now report inappropriate posts and comments. Group Admins will receive notifications—via email, in-app, and push—about any content reported, allowing them to review and take necessary actions.

How to Access These Features:

Ban Members (Web)
  1. Navigate to the Members tab.
  2. Click on the "More options icon" (ellipsis icon) for the user you want to ban.
  3. Select "Ban from group."
Ban Members (Mobile)
  1. On the communities homepage, click the "Manage" button if you are an admin.
  2. From the communities settings page, select Members.
  3. Click on the "More options icon" (ellipsis icon) for the user you want to ban.
  4. Select "Ban from group."
Access Reported Content (Web)
  1. On the communities homepage, click on Settings.
  2. Select the "Reported content" tab.
  3. Review the reported content and choose either "Keep" or "Remove."
Access Reported Content (Mobile)
  1. On the communities homepage, click the "Manage" button if you are an admin.
  2. From the communities settings page, select "To Review."
  3. Review the reported content and choose either "Keep" or "Remove."
Report Content
  1. Click on the "More options icon" (ellipsis icon) of the post or comment you wish to report.
  2. Select "Report."

A toast notification will confirm that the content has been reported.

Bug Fixes:

  • Fixed leaderboard issues on mobile for some customers.
  • Resolved a bug where the group owner's role was incorrectly changed to "contributor."
  • Addressed UI issues related to RBAC changes in the backend.
  • Fixed the issue with viewing or downloading PDFs on mobile.
  • Corrected the issue of not being able to remove older attachments while editing a post.
  • Solved the problem of being stuck on the no-communities screen on mobile.
  • Fixed interruptions in UI due to multiple user actions causing unsettled vue/dom events.
  • Improved UI consistency across the platform.

Be sure to check out our previous updates for additional features and improvements.

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For more information, please visit our FAQ page or Contact Us for support.