Select WhatsApp Number in Customer Replied Trigger for Enhanced Workflow Automation

Select WhatsApp Number in Customer Replied Trigger

We’re excited to announce a new enhancement to our workflow automation that will allow you to trigger workflows based on specific WhatsApp numbers. This update is designed to give you more granular control over your communications and improve your customer engagement strategy.

What's New?

We’ve added the ability to trigger workflows using the "Customer Replied" trigger specific to WhatsApp numbers. Here’s how you can utilize this feature:

• Select the "Customer Replied" Trigger
• Add the "Reply Channel" Filter and Select "WhatsApp"
• Add the "WhatsApp Number" Filter: All the numbers linked to your account will be visible in a dropdown menu for easy selection.

How to Use This Feature?

To make the best out of this feature, follow these simple steps:

1. Navigate to the workflow setup interface.
2. Select the "Customer Replied" trigger.
3. Add the "Reply Channel" filter and choose "WhatsApp".
4. Add the "WhatsApp Number" filter to pick the specific WhatsApp number from the dropdown.

Point to be Noted

• If the "WhatsApp Number" filter is not selected, the workflow will trigger for all WhatsApp numbers linked to your account.

This feature allows for more targeted and effective communication strategies, ensuring that messages are sent in response to interactions through the correct WhatsApp number.

In Case You Missed It

Catch up on our other recent updates:

• Upgrade Your Courses To Offers V2 for Coupons and Enhanced Features
• Introducing the Highly Requested Countdown Timer Feature
• Introducing the Messaging Error SMS Trigger for Automatic Workflows

Stay tuned for more exciting updates and enhancements to our platform!

If you have any questions or need further assistance, don't hesitate to Contact Us.