We’re thrilled to announce a powerful enhancement to your review management strategy—Workflow Triggers for Facebook and Google Reviews! This new feature empowers you to automate actions based on incoming reviews, ensuring you can effortlessly manage your online reputation.
You can now set up workflow triggers for new reviews on both Facebook and Google.
Customize your workflows with smart filters to efficiently manage your reviews:
Spam Detection: Automatically deal with flagged reviews without cluttering your workflow, leaving you more time for essential tasks.
Review Source: Distinguish easily between reviews coming from Google or Facebook to tailor your response strategy.
Review Rating: Set specific actions based on the review rating to ensure appropriate responses are always in place.
Automatically map review details like ratings and content to various actions such as sending follow-up emails, requesting further feedback, or escalating issues without requiring manual input.
Note: The 'Review Received' trigger operates without linking reviews to any contact, ensuring a seamless and straightforward process.
This feature will save you time, ensure faster responses, and enable you to personalize engagement based on the review content. It’s an all-in-one solution for efficiently managing reviews and maintaining an excellent online reputation.
Dive into Workflow Triggers for Reviews and elevate your review management strategy today!
Explore our other exciting update: WhatsApp Voice Notes Now in Mobile App v3.82 to stay ahead in communication technology.
