Workflow Update Full Message Body Now Retained

Workflow Update: Trim Message Body Issue Fixed

What's New?

We are excited to announce a new update to our workflow functionalities! From now on, the message body will no longer be trimmed to 100 characters.

Previous Behavior

Previously, when a wait step was added within a workflow, and users included the {{message.body}} variable in an action, the message body was automatically truncated to only 100 characters. This limitation often meant losing significant information from the message.

Current Behavior

We have enhanced this functionality to ensure that the {{message.body}} variable now returns the entire message body without any trimming. You can now count on receiving the full message content, enhancing accuracy and effectiveness in your communications.

This upgrade aids in maintaining the integrity of your message data, whether you are using it for internal notifications, automated replies, or any other function within your workflow.

Explore more about our workflow capabilities and how they can benefit your business efficiency on our Nurture page. To see all recent updates, visit our Product Updates section.

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For any further queries or to experience these changes first-hand, feel free to Request a Demo. Thank you for continuing to trust SMBcrm for your business needs!

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