Advanced Usage Pricing
Understand usage-based costs for calls, SMS, email, and AI, including what AI Employee Growth and Unlimited cover.
Estimate Your Usage
Estimate phone, SMS, email and premium workflow usage alongside the monthly CRM plan. Review optional AI coverage separately below.
Estimate the monthly CRM subscription plus the eight services below, after the included usage credit. AI usage, optional AI Employee subscriptions, WhatsApp and other add-ons are excluded. Review AI coverage and separate charges.
Monthly CRM plan + estimated net usage shown below. Choose your plan for its users and features as well as cost; Startup includes 2 users, Professional includes unlimited users.
Startup
$97/mo base
Professional
$297/mo base
This calculator provides estimates for reference only. Final pricing is determined within your account dashboard. Applicable taxes, regulatory fees, carrier surcharges, and telecom compliance costs are not included and may vary by jurisdiction.
Two Tiers, Different Allowances
Growth and Unlimited cover more than four headline AI products. Managed Agents, Ask AI, AI Studio, and prompt optimizers each have their own published treatment. AI Studio Cloud is billed separately: the Tiny database is free, larger sizes are billed hourly, and file storage is billed for what you store.
Growth · $97/mo
- 1,000 Conversation AI responses per month
- 100 combined Voice AI minutes per month
- Unlimited Content AI and Reviews AI, subject to fair use
- Conversation and Voice prompt optimizers
- 100 Managed Agent runs per month
- Included Ask AI and AI Studio usage in five-hour windows
Unlimited · $147/mo
- Unlimited Conversation AI, Voice AI, Content AI, and Reviews AI, subject to fair use
- Unlimited Conversation and Voice prompt optimizers, subject to fair use
- 1,000 Managed Agent runs per month
- 3× Growth usage for Ask AI and AI Studio in each five-hour window
- Included with Enterprise
Workflow AI Builder, Email AI, and Knowledge Base have no added AI charge, but telephony, SMS, email delivery, premium workflow actions, and external models are billed separately. Growth overages and other pay-per-use behavior depend on the usage limits configured in your account.
Usage Rates by Plan
Compare the published rates for your plan. AI pricing depends on the product, coverage and billing settings in your account.
On smaller screens, scroll sideways to compare plans. Keyboard users can focus the table and use the arrow keys.
| Features | Startup | Professional | Enterprise |
|---|---|---|---|
| Usage Credits | |||
| Advanced usage credit | $10/mo | $98/mo | Custom |
| Advanced usage discount | |||
| Usage Rates | |||
| Local phone number | $2.07/mo | $1.29/mo | Custom |
| Toll-free phone number | $3.87/mo | $2.42/mo | Custom |
| Inbound calls | $0.017/min | $0.011/min | Custom |
| Outbound calls | $0.028/min | $0.018/min | Custom |
| SMS | $0.0158 | $0.0099 | Custom |
| Email sends | $0.0014 | $0.0008 | Custom |
| Premium triggers & actions | $0.02 | $0.013 | Custom |
| Email verification | $0.005 | $0.004 | Custom |
| WhatsApp conversation | $0.148 | $0.093 | Custom |
| Conversation AI without AI Employee | Check account usage pricing | Check account usage pricing | Included with Unlimited |
| AI Employee coverage | Growth $97 · Unlimited $147 | Growth $97 · Unlimited $147 | Unlimited included |
| Managed Agents (Agent Studio) | AI Employee allowance or pay-per-use | AI Employee allowance or pay-per-use | 1,000 runs/mo |
Simple, Transparent Usage Billing
Review your plan credit, usage rates and account limits before enabling a new service.
Usage Credits Included
Every plan includes monthly usage credits ($10 for Startup, $98 for Professional) that cover common usage at no extra cost.
Pay Only for What You Use
Metered charges depend on the services you use. Optional subscriptions, phone numbers and other recurring charges may apply separately.
Professional Discount
Professional has lower published rates for the phone, messaging, email and premium workflow services shown in the table. Compare your expected usage alongside the features your team needs.
Transparent Billing
Review usage and billing settings in your account dashboard. Check separate service charges and any configured limits before increasing volume.
Questions about usage pricing?
Estimate your costs with the calculator above, or talk to us about your volume.
60-day money-back guarantee
Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.
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