Choose your CRM plan
Start with your team and the support you need. Every plan includes unlimited contacts. Eligible new Startup and Professional subscriptions have a 60-day money-back guarantee; refund terms and exclusions apply.
Choose Your Plan
Startup
Perfect for solopreneurs and small teams getting started
Billed monthly
Usage charges may apply. Review extra costs.
Choose StartupOpens secure checkout for the selected billing period.
Includes:
- 2 users included
- 5-page website build included (launch offer)
- Unlimited contacts & all CRM features
- All-in-one sales & marketing tools
- $10/mo advanced usage credit
- 24/7 support + unlimited group training
Professional
For growing businesses ready to scale their operations
Billed monthly
Usage charges may apply. Review extra costs.
Choose ProfessionalOpens secure checkout for the selected billing period.
Everything in Startup, plus:
- Unlimited users
- Up to 10-page website build included (launch offer)
- $98/mo usage credit + advanced discount
- WordPress hosting included
- Memberships, communities & certificates
- One-on-one guided onboarding (4 sessions)
Enterprise
For large teams with custom needs and dedicated support
Contact us for a custom quote
Talk through your requirements with our team.
Everything in Professional, plus:
- Priority support
- Dedicated account manager
- Advanced onboarding
- Custom integrations
- AI Employee Unlimited included
Prices in USD. Annual subscriptions are billed upfront. Email, SMS, calls, and other metered services can add usage charges. Understand your costs.
Bank-Level Security
256-bit SSL encryption
Service Reliability
Redundancy and monitoring
60-Day Guarantee
Eligible subscriptions; terms apply
24/7 Support
Always here to help
Need help choosing?
Choose the team size and support you need. Contact volume does not change your plan.
Startup
For one or two users who need the core CRM, sales, and marketing tools.
Review Startup pricing →Professional
For more than two users, memberships and communities, or four guided onboarding sessions.
If you only need guided onboarding, Startup also offers it as an add-on. Contact us to compare that option.
Review Professional pricing →Enterprise
For priority support, a dedicated account manager, or custom integrations.
Discuss Enterprise →This guide compares plan features, not your total bill. Review optional AI and usage costs, or explore the CRM first.
Before you subscribe
Your plan is the starting point for your bill
Choose your CRM plan first. Add AI coverage if it fits your work, and account for the services you use.
1. CRM subscription
Your plan sets your user allowance, features, and onboarding options. All plans include unlimited contacts, group training, and 24/7 support.
Compare onboarding support →2. Optional AI coverage
AI Employee Growth is $97/mo; Unlimited is $147/mo. Enterprise includes Unlimited. You can use the CRM without adding an AI subscription.
Coverage has allowances and fair-use terms.
Review AI coverage and limits →3. Metered services
Email delivery, SMS, calls, premium actions, and other metered services can add charges. Startup includes $10/mo in usage credit; Professional includes $98/mo and discounted rates.
An AI subscription does not cover telephony, SMS, or email delivery.
Check per-unit usage rates →A website build is included in the launch offer
Startup includes a 5-page launch website; Professional includes up to 10 pages. Our team builds it for you.
Review the website offer and scope →Complete Feature Comparison
See exactly what's included in each plan to find the perfect fit for your business.
| Features | Startup | Professional | Enterprise |
|---|---|---|---|
| CRM & Sales | |||
| Users included | 2 | Unlimited | Unlimited |
| Unlimited contacts | |||
| CRM pipeline | |||
| Custom fields & tags | |||
| Task management | |||
| Mobile app | |||
| Lead Capture | |||
| Website chat widget | |||
| Forms & surveys | |||
| Online booking & scheduling | |||
| Websites & Funnels | |||
| Website builder | |||
| Funnel builder | |||
| WordPress hosting | Add-on ($12.99/mo) | ||
| Custom domains | |||
| Communication | |||
| Unified inbox | |||
| 2-Way SMS | |||
| Email marketing | |||
| Phone system | |||
| Call tracking & recording | |||
| Power dialer | |||
| IVR | |||
| Automation | |||
| Visual workflow builder | |||
| Conditional logic & triggers | |||
| Webhooks | |||
| Custom code actions | |||
| AI Features | |||
| Content AI | Pay-per-use · unlimited with AI Employee* | Pay-per-use · unlimited with AI Employee* | Unlimited* |
| Conversation AI | Pay-per-use · Growth 1,000/mo | Pay-per-use · Growth 1,000/mo | Unlimited* |
| Workflow AI Builder | Included · premium actions extra | Included · premium actions extra | Included · premium actions extra |
| Reviews AI | Pay-per-use · unlimited with AI Employee* | Pay-per-use · unlimited with AI Employee* | Unlimited* |
| Voice AI agents | Pay-per-use · Growth 100 min/mo | Pay-per-use · Growth 100 min/mo | Unlimited* |
| Website AI | Included* | Included* | Included* |
| Funnel AI Builder | Included* | Included* | Included* |
| Email AI | Included · email delivery extra | Included · email delivery extra | Included · email delivery extra |
| Knowledge Base | Included | Included | Included |
| Managed Agents (Agent Studio) | 100 Growth · 1,000 Unlimited | 100 Growth · 1,000 Unlimited | 1,000 runs/mo |
| Ask AI & AI Studio | Pay-per-use · AI Employee allowance | Pay-per-use · AI Employee allowance | 3× Growth allowance |
| AI Employee add-on | Growth $97 · Unlimited $147 | Growth $97 · Unlimited $147 | Unlimited included |
| * AI fair-use policy | Applies | Applies | Applies |
| Social Media | |||
| Social planner | |||
| Multi-platform publishing | |||
| Content calendar | |||
| Payments & Commerce | |||
| Invoicing | |||
| Text-2-Pay | |||
| Online checkout | |||
| Shopping cart | |||
| Point of sale (POS) | |||
| E-Signatures | |||
| Memberships & Education | |||
| Membership sites | |||
| Online courses | |||
| Community | |||
| Certificates | |||
| Reputation & Growth | |||
| Review management | |||
| Referral system | |||
| Affiliate program | |||
| Usage Credits | |||
| Advanced usage credit | $10/mo | $98/mo | Custom |
| Advanced usage discount | |||
| Integrations | |||
| Native integrations | |||
| Zapier connection | |||
| API access | |||
| Webhooks | |||
| Custom integrations | |||
| Support & Onboarding | |||
| Email support | |||
| Chat support | |||
| 24/7 live support (chat, tickets, Zoom) | |||
| Unlimited group training (10-week cycle) | |||
| Onboarding portal & setup videos | |||
| Recorded session library | |||
| One-on-one guided onboarding (4 sessions) | Add-on at signup | ||
| Priority support | |||
| Dedicated account manager | |||
Frequently Asked Questions
Everything you need to know about SMBcrm pricing and plans.
Still have questions?
Contact Our TeamReady to choose your plan?
Compare the plans above, or schedule a demo to talk through your workflow before subscribing.
60-day money-back guarantee
Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.
No setup fees
Group training and support are included. Explore guided onboarding for your plan.
Cancel anytime
No long-term contracts, stay because you want to