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Capture → Nurture → Close

Start with the work you need to improve

Follow an inquiry from its first message to the next appointment and sales follow-up. Choose the part your team needs help with first.

Where does your team need a clearer next step?

01 / Capture

Inquiries arrive in different places?

Bring the inquiry into the CRM, check the details and assign the next step.

SMBcrm shared inbox showing a conversation and reply controlsExplore Capture

02 / Nurture

Follow-up keeps slipping?

Plan the next message, handle replies and help an interested customer book.

SMBcrm weekly calendar with appointment entriesExplore Nurture

03 / Close

Deals stall after the conversation?

Track the opportunity, prepare the paperwork and keep payment follow-up visible.

SMBcrm opportunities board with stages and individual opportunity cardsExplore Close

Start with one workflow

Connect the essentials, then test the handoff

Choose an inquiry source, the next action and the person responsible. Connect the tools you need and test the path before expanding it.

See how setup works →

AI can be a later step

These core workflows can use saved messages and rules you configure. Add AI for a defined task when you are ready to set its knowledge, permissions and handoff.

Explore optional AI examples →

AI coverage and usage charges vary by product and plan.

See how it fits your business

Compare plans or bring one workflow to a live walkthrough.