SMBcrm vs Freshsales
The whole growth stack, not just a sales CRM
Quick Comparison
Pricing
Best For
Businesses that want sales AND marketing working together out of the box
Pure sales teams that want an affordable per-seat CRM and handle marketing elsewhere
Setup & Ease
Already know SMBcrm beats Freshsales for you? Get started in minutes — backed by a 60-day money-back guarantee.
Detailed Comparison
See how SMBcrm stacks up against Freshsales across the features that matter most to growing businesses.
Compare the True Cost
Straightforward pricing vs hidden costs. See how SMBcrm compares to Freshsales when you factor in everything your business needs.
SMBcrm
All plans include unlimited users
Freshsales
Freshsales is genuinely affordable for small sales teams — but it's sales only. A 10-person team on Pro runs ~$390/mo, and adding Freshmarketer for email journeys pushes the stack past SMBcrm Professional's $297/mo, which already includes marketing, SMS, funnels, booking, and reviews for unlimited users.
Why Businesses Switch from Freshsales
Sales and Marketing in One System
No Freshsales-plus-Freshmarketer juggling. Lead capture, nurture sequences, pipeline, and post-sale reviews share one contact record and one automation builder.
Predictable Flat Pricing
Per-seat CRMs get expensive exactly when you're succeeding. SMBcrm Professional includes unlimited users — hire without re-budgeting your software.
Channels Freshsales Doesn't Have
Two-way SMS, missed-call text-back, funnels, websites, booking with reminders, and reputation management are all native.
AI on Every Plan
AI-powered workflows and content are part of the platform, with an optional AI Employee upgrade — not gated behind a higher per-seat tier.
We'll move your data from Freshsales — free
Switching CRMs feels risky because of the move. So we do it for you: our team migrates your contacts, pipelines, and notes, helps rebuild your automations, and walks your team through setup — at no charge, on every plan.
Your customer history arrives intact — imported, deduplicated, and organized.
We help recreate your follow-up sequences and workflows, often better than before.
Unlimited group training plus 24/7 chat, ticket, and Zoom support on every plan.
If it's not the right fit, you get a full refund — no questionnaires, no retention calls.
Ready to switch from Freshsales?
Get started risk-free with our 60-day money-back guarantee and experience the difference. Our team will help you migrate your data.
60-day money-back guarantee on all plans.
Still comparing options? See the top Freshsales alternatives
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60-day money-back guarantee
Full refund within 60 days if SMBcrm isn't right for you
No setup fees
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