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SMBcrm vs Pipedrive

Compare an all-in-one growth platform with a sales-focused CRM

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
2 users on Startup; unlimited on higher plans
Pipedrive
$14 - $79/seat/mo (annual)
Review plan limits, add-ons, and billing terms

Best For

SMBcrm

Small & medium businesses wanting an all-in-one growth platform

Pipedrive

Sales teams prioritizing deal and pipeline management

Plan Details

SMBcrm
Startup includes 2 users
Professional and Enterprise include unlimited users
Pipedrive
Features and limits vary by plan
Confirm add-ons, usage limits, and billing cycle

Think SMBcrm may fit your needs better than Pipedrive? Compare plans or schedule a demo — backed by a 60-day money-back guarantee.

Detailed Comparison

See how SMBcrm stacks up against Pipedrive across the features that matter most to growing businesses.

Feature
SMBcrm
Pipedrive
Contact Management
Email Marketing
Paid add-on
Landing Pages & Funnels
SMS & Text Messaging
Via integrations
Pipeline Management
Marketing Automation
Growth+
Appointment Scheduling
Growth+
Reputation Management
Not native
AI-Powered Insights
User Limits
2 on Startup; unlimited on Professional+
Per seat

Compare Plans and Costs

Plan pricing and product scope differ. Compare SMBcrm with Pipedrive based on the users, features, add-ons, and usage your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

Startup includes 2 users; Professional and Enterprise include unlimited users

P

Pipedrive

Lite
Leads, deals, contacts, calendar, AI-assisted reports
$14/seat/mo
Growth
Email sync, automations, sequences, forecasts, meeting scheduler
$39/seat/mo
Premium
LeadBooster, scoring and enrichment, team inboxes, e-signatures
$59/seat/mo
Ultimate
Security controls, data enrichment, sandbox, extended support
$79/seat/mo

Competitor pricing and packaging can change. Confirm current plan terms, regional pricing, taxes, discounts, add-ons, and contract requirements with the vendor before purchasing. SMBcrm usage-based charges may apply.

At current annual-billing list prices, five Pipedrive Premium seats total $295/mo before paid add-ons such as Campaigns. SMBcrm Professional is $297/mo with unlimited users; usage-based communication charges may still apply.

Pipedrive plan names and U.S. annual-billing list prices verified August 26, 2026. View official Pipedrive pricing and plan details.

Why Businesses Consider SMBcrm Instead of Pipedrive

1

Broader Customer-Growth Scope

Pipedrive centers on sales workflows and offers email marketing through its Campaigns add-on. SMBcrm combines CRM, marketing automation, email, SMS, landing pages, and reputation management in one platform.

2

Different User-Pricing Models

Pipedrive charges per seat. SMBcrm Startup includes 2 users, while Professional and Enterprise include unlimited users. Compare the total based on your current and expected team size.

3

Built-in Communication Channels

SMBcrm includes two-way SMS, email marketing, and automated follow-up in the platform, with usage credits and rates depending on the plan. Pipedrive offers Campaigns as a paid add-on and supports other channels through integrations.

4

Enterprise-Grade Security

Enterprise-grade data protection with ISO 27001 certification, backed by infrastructure handling over 1 billion interactions with 99.9% uptime.

Free Migration

Plan your move from Pipedrive

Free migration includes unlimited contact and company records that your current system can export and SMBcrm can feasibly import. Confirm source fields and import compatibility first. Other records and rebuilding work need a separately agreed scope.

Read the CRM switching checklist
Agree on the records to move

Check contact and company exports, field mapping, and sample imports. Confirm any other records, history, or attachments separately.

Rebuild and test your workflow

Identify the follow-up rules to recreate and agree on the help needed. Test replies, booking, and sending restrictions before activation.

Training and support on every plan

Group training and 24/7 support are included. Four one-on-one sessions are included with Professional and Enterprise; Startup can add them at signup.

Check the move before cutover

Review record totals and test the workflow with your team. Keep your source records available until you have verified the move.

60-day money-back guarantee

Ready to switch from Pipedrive?

Compare CRM, marketing, automation, support, and pricing to decide whether SMBcrm fits your business.

60-day money-back guarantee

Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.

No setup fees

Plan your setup with training and support

Cancel anytime

No long-term contracts, stay because you want to

Still comparing options? See the top Pipedrive alternatives