Skip to content
· New Feature AI Communication Mobile App

Ask AI Chat Shortcut for the SMBcrm Mobile app

Open a blank Ask AI chat from your app icon, Quick Actions card, or search in the SMBcrm Mobile app without returning to a previous conversation.

S
SMBcrm Team · November 2, 2026

The SMBcrm Mobile app now includes a New Ask AI Chat shortcut on the app icon, in the Quick Actions card, and in universal search. It opens a blank conversation so you can ask a question without navigating through your previous chat.

What Changed

  • Start with a blank chat: Each use of the shortcut opens a fresh conversation rather than returning to an old thread.
  • Avoid duplicate screens: If Ask AI is already open, the shortcut switches to a new chat without stacking another screen.
  • See relevant shortcuts: The shortcut appears only for users and accounts that have Ask AI.

This gives you a shorter path to Ask AI and SMBcrm’s AI features when you need help wording a follow-up or checking what’s due today.

How to Use It

  1. Long-press the app icon on your phone’s home screen.
  2. Tap New Ask AI Chat.
  3. Type your question in the blank conversation.

You can also select the shortcut from the Quick Actions card or find it through universal search.

Availability

The shortcut is a public release dated October 2026 and is available in app version v4.27.0 and later for users and accounts with Ask AI.


Need Help Applying This Update?

Want help turning this update into a working part of your CRM, marketing, or automation setup?

Get Started or schedule a demo and we’ll help you map the right next step.

Tags New Feature AI Communication Mobile App
Share
60-day money-back guarantee

See what's new in SMBcrm.

Every release adds more ways to capture leads, automate work, and grow. Plans start at $97 a month.

  1. 60-day money-back guarantee

    Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.

  2. No setup fees

    Plan your setup with training and support

  3. Cancel anytime

    No long-term contracts, stay because you want to