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· Improvement Communication Memberships

Community Email Unsubscribes Are More Specific

Community members can unsubscribe from one email notification type in one community without affecting emails from other communities or the platform.

S
SMBcrm Team · September 30, 2026

Unsubscribing from a community email now turns off only that notification type for the community that sent it. Emails from other communities and other parts of SMBcrm continue as normal.

How it works

When a member clicks Unsubscribe in a community email, a confirmation page identifies the community and notification type, such as comment mentions or posts with @everyone. Once the member confirms, future emails matching both are stopped.

If an unsubscribe link has already been used or has expired, a message explains that no settings were changed. Members can re-enable a disabled email notification at any time in their notification settings.

These more specific preferences help members manage emails from their SMBcrm communities without opting out of unrelated updates.

Release Images

Community email page explaining that an unsubscribe link is no longer available


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