June 22, 2026 · New Feature Social Media

Retry Failed Social Planner Posts

You can now retry or reschedule failed Social Planner posts, making it faster to recover from publishing errors without rebuilding content.

SMBcrm Team · June 22, 2026

SMBcrm users can now recover from failed Social Planner publishing attempts more quickly by retrying or rescheduling the original post.

What changed

Failed posts now include recovery actions directly in the post actions menu. Users can:

Select Retry Now to publish again using the original content, settings, and connected accounts
Select Reschedule Post to choose a new future date and time
Access recovery options from List View, Grid View, or Post Preview

If a retry succeeds, the post moves to the Published state. If a failed post is rescheduled, it moves back to the Scheduled state and publishes at the updated time.

Failed post recovery actions in Social Planner

How to use it

Go to Marketing → Social Planner.
Open the Failed Posts section.
Click the 3-dot menu on a failed post.
Choose Retry Post Now or Reschedule Post.
Confirm the action.

Why it matters

This update helps users recover from temporary publishing issues without cloning posts or recreating content. It can reduce manual work, keep campaigns moving, and make common publishing recovery steps easier to handle.