Set Positive Trend Colors for Dashboard Widgets

SMBcrm dashboard and custom report widgets now let you choose how trend badge colors should be interpreted for each metric.

When a widget shows a number stat with a comparison date range, the trend badge displays an up or down indicator with a percentage change. You can now set whether an increase is positive or a decrease is positive, so metrics where lower is better are not shown with misleading colors.

What changed

• Trend badge colors can be configured per widget.
• “Increase is positive” remains the default.
• “Decrease is positive” can be used for metrics such as unsubscribe rate, bounce rate, churn, or cost per lead.
• The setting applies to Number, Line, and Bar widget views when a comparison date range is set.
• Existing widgets keep their current behavior unless you update the setting.

How to configure it

1. Open the widget Configure panel.
2. Under Advanced settings, configure Date range override and Comparison date range.
3. Choose whether the metric should treat an increase or a decrease as positive.
4. Save the widget.

Why it matters

This helps reporting better match the meaning of each metric. For example, a falling unsubscribe rate can show as positive, while a falling delivered-email count can still show as negative.

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