Services booking has been updated with more communication options, easier email personalization, more flexible category layouts, and booking page defaults that require less setup.
WhatsApp notifications for service bookings
Services now supports WhatsApp notifications alongside email and SMS notification options. You can configure WhatsApp messages for different points in the service booking journey, including booking confirmations, reminders, follow-ups, and other appointment communications.
This gives businesses another way to reach customers through the channels they prefer.
Easier email personalization
Service and Rental custom values are now available directly in the Email Builder. When creating booking-related communications, you can select the relevant Service or Rental custom value instead of manually adding or remembering it.
Top tabs for service categories
Service Categories can now be displayed as top tabs in the booking widget. This adds another layout option and gives customers a clear way to move between categories while booking.
Smarter default booking page settings
Several booking page settings are now preselected by default to help businesses create a smoother service discovery and booking experience with less configuration.
Examples include:
- Allow customers to explore other services, so customers who start from a specific service or category booking page can browse and add services from other categories during booking.
- Allow customers to book multiple services, so customers can discover and book more than one service in the same booking journey.
These settings can still be customized based on how you want the booking flow to work.
In Case You Missed It
For another recent design update, read Button Hover Animations in the Page Builder.
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