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SMBcrm vs Keap

Compare unlimited-contact plans with Keap's contact tiers and required implementation services

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
2 users on Startup; unlimited on higher plans
Keap
From $299/mo + implementation
Review plan limits, add-ons, and billing terms

Best For

SMBcrm

Small businesses that want the full growth stack at a flat price

Keap

Established service businesses already invested in the Infusionsoft ecosystem

Plan Details

SMBcrm
Startup includes 2 users
Professional and Enterprise include unlimited users
Keap
Features and limits vary by plan
Confirm add-ons, usage limits, and billing cycle

Think SMBcrm may fit your needs better than Keap? Compare plans or schedule a demo — backed by a 60-day money-back guarantee.

Detailed Comparison

See how SMBcrm stacks up against Keap across the features that matter most to growing businesses.

Feature
SMBcrm
Keap
Contact Management
Unlimited Contacts
Email Marketing
Marketing Automation
SMS & Text Messaging
Included tier + upgrades
Funnels & Website Builder
Funnels included
Appointment Scheduling
Reputation Management
Google review requests
Memberships & Courses
User Limits
2 on Startup; unlimited on Professional+
2 included; paid additions

Compare Plans and Costs

Plan pricing and product scope differ. Compare SMBcrm with Keap based on the users, features, add-ons, and usage your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

Startup includes 2 users; Professional and Enterprise include unlimited users

K

Keap

Keap (single plan)
Starts with 2 users; contact allowance and billing terms affect total price
$299/mo
Additional users
Per user beyond the included 2
$39/user/mo
Contact overages
Confirm the included allowance and current incremental contact pricing
Varies by contact tier
Implementation services
Keap requires an implementation package; confirm the available scope and price
Required; price varies

Competitor pricing and packaging can change. Confirm current plan terms, regional pricing, taxes, discounts, add-ons, and contract requirements with the vendor before purchasing. SMBcrm usage-based charges may apply.

Keap's total depends on users, contact tier, billing terms, and its required implementation services. Compare a current Keap quote with SMBcrm's applicable plan, usage rates, and included group training.

Keap starting price, included users, contact-based pricing, implementation requirement, and core feature packaging verified August 26, 2026. View official Keap pricing and plan details.

Why Businesses Consider SMBcrm Instead of Keap

1

Unlimited Contacts, No Overage Math

Your list growing is a win, not a billing event. SMBcrm never charges by contact count, so your marketing database can grow as fast as your business does.

2

Different Onboarding Models

Keap requires implementation services and publishes package details separately. SMBcrm includes unlimited group training and support on every plan; guided one-on-one sessions depend on plan or add-on.

3

More Than Marketing Automation

Keap offers CRM and marketing automation. SMBcrm also brings funnels, websites, two-way SMS, reputation management, and memberships into the platform, with AI Employee available as an add-on.

4

User Pricing by Plan

Keap includes a defined number of users and prices additional access separately. SMBcrm Professional includes unlimited users for teams that need broader staff access.

Free Migration

Plan your move from Keap

Free migration includes unlimited contact and company records that your current system can export and SMBcrm can feasibly import. Confirm source fields and import compatibility first. Other records and rebuilding work need a separately agreed scope.

See what transfers from Keap
Agree on the records to move

Check contact and company exports, field mapping, and sample imports. Confirm any other records, history, or attachments separately.

Rebuild and test your workflow

Identify the follow-up rules to recreate and agree on the help needed. Test replies, booking, and sending restrictions before activation.

Training and support on every plan

Group training and 24/7 support are included. Four one-on-one sessions are included with Professional and Enterprise; Startup can add them at signup.

Check the move before cutover

Review record totals and test the workflow with your team. Keep your source records available until you have verified the move.

60-day money-back guarantee

Ready to switch from Keap?

Compare CRM, marketing, automation, support, and pricing to decide whether SMBcrm fits your business.

60-day money-back guarantee

Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.

No setup fees

Plan your setup with training and support

Cancel anytime

No long-term contracts, stay because you want to

Still comparing options? See the top Keap alternatives