Skip to content

SMBcrm vs Keap

All-in-one growth platform without contact caps or a mandatory setup fee

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
Flat rate, unlimited users
Keap
$299/mo + $500 setup
Per user pricing adds up

Best For

SMBcrm

Small businesses that want the full growth stack at a flat price

Keap

Established service businesses already invested in the Infusionsoft ecosystem

Setup & Ease

SMBcrm
Minutes setup
Ease of use: 4.8/5
Keap
Days + paid onboarding setup
Ease of use: 4.2/5

Already know SMBcrm beats Keap for you? Get started in minutes — backed by a 60-day money-back guarantee.

Detailed Comparison

See how SMBcrm stacks up against Keap across the features that matter most to growing businesses.

Feature
SMBcrm
Keap
Contact Management
Unlimited Contacts
Email Marketing
Marketing Automation
SMS & Text Messaging
US add-on
Funnels & Website Builder
Landing pages only
Appointment Scheduling
Reputation Management
Memberships & Courses
Unlimited Users

Compare the True Cost

Straightforward pricing vs hidden costs. See how SMBcrm compares to Keap when you factor in everything your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

All plans include unlimited users

K

Keap

Keap (single plan)
2 users, 1,500 contacts ($249/mo billed annually)
$299/mo
Additional users
Per user beyond the included 2
$39/user/mo
Contact overages
Billed as your list grows past 1,500
from $0.036/contact/mo
Implementation (mandatory)
Required onboarding & migration package
$500 one-time

A 5-person team with 10,000 contacts on Keap runs roughly $416+/mo (base + 3 extra users) plus contact overage fees and a mandatory $500 setup — around $5,500 in year one. SMBcrm Professional is $297/mo flat with unlimited users and contacts, and onboarding with unlimited group training is included.

Why Businesses Switch from Keap

1

Unlimited Contacts, No Overage Math

Your list growing is a win, not a billing event. SMBcrm never charges by contact count, so your marketing database can grow as fast as your business does.

2

Onboarding Included, Not Invoiced

Keap requires a $500 implementation package. SMBcrm includes unlimited group training, 24/7 chat and Zoom support, and a guided setup on every plan.

3

More Than Marketing Automation

Keap automates email well. SMBcrm adds full funnels and websites, two-way SMS, reputation management, memberships, and AI employees on top of the same automation power.

4

Flat Pricing Your Whole Team Can Use

No $39-per-seat tax as you hire. Professional includes unlimited users, so the office manager, every tech, and your bookkeeper all work in one system.

Free Migration

We'll move your data from Keap — free

Switching CRMs feels risky because of the move. So we do it for you: our team migrates your contacts, pipelines, and notes, helps rebuild your automations, and walks your team through setup — at no charge, on every plan.

Contacts, pipelines & notes migrated

Your customer history arrives intact — imported, deduplicated, and organized.

Automations rebuilt with you

We help recreate your follow-up sequences and workflows, often better than before.

Guided onboarding included

Unlimited group training plus 24/7 chat, ticket, and Zoom support on every plan.

60-day money-back guarantee

If it's not the right fit, you get a full refund — no questionnaires, no retention calls.

Ready to switch from Keap?

Get started risk-free with our 60-day money-back guarantee and experience the difference. Our team will help you migrate your data.

60-day money-back guarantee on all plans.

Still comparing options? See the top Keap alternatives

60-day money-back guarantee

Ready to
accelerate
your growth?

Join businesses already using SMBcrm to capture more leads, build better relationships, and close more deals.

60-day money-back guarantee

Full refund within 60 days if SMBcrm isn't right for you

No setup fees

Get started in minutes, we handle the heavy lifting

Cancel anytime

No long-term contracts, stay because you want to