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CRM for Healthcare & Medical Practices

HIPAA-aware patient relationship management for clinics, dental offices, and medical practices

Doctor consulting with a patient in a modern medical office

Trusted by healthcare businesses to automate customer engagement, streamline operations, and drive growth.

Challenges in Healthcare

These common pain points hold healthcare businesses back from growing. SMBcrm was built to solve them.

Patient Follow-Up Gaps

Patients slip through the cracks when follow-ups depend on staff memory. Missed recall reminders mean lost revenue and poorer patient outcomes.

Appointment No-Shows

No-shows cost the average practice thousands per month. Without automated reminders via text and email, empty chairs eat into your bottom line.

Scattered Patient Records

Contact info in spreadsheets, notes in email, forms on paper. Disconnected systems make it impossible to deliver a seamless patient experience.

How SMBcrm Solves It

Purpose-built tools for healthcare businesses to automate, engage, and grow.

Appointment Scheduling & Reminders

Let patients book online and send automated SMS and email reminders to dramatically cut no-show rates.

Automated Patient Follow-Ups

Trigger recall reminders, post-visit check-ins, and reactivation campaigns so no patient is ever forgotten.

Secure Messaging

Communicate with patients via two-way SMS and email from a single unified inbox your whole team can access.

Review Management

Automatically request Google and Facebook reviews after appointments to build your online reputation and attract new patients.

Digital Intake Forms

Replace paper forms with mobile-friendly digital intake that feeds directly into your CRM -- no manual data entry required.

Results That Matter

Measurable Impact for Healthcare

40%

Reduction in no-shows with automated reminders

80%

Of patient communications automated

Doctor consulting with a patient in a modern medical office

Built for Healthcare Businesses

SMBcrm works for a wide range of healthcare businesses, from solo practitioners to multi-location organizations.

Dental Practices Medical Clinics Chiropractic Offices Med Spas Veterinary Clinics Physical Therapy Optometry Dermatology

Ready to transform your healthcare practice?

Start your 14-day free trial and see how SMBcrm can help your healthcare business capture more leads, automate communications, and grow revenue.

14-day free trial on all plans.

14-day free trial

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