Skip to content
· New Feature Calendars

Add Role Badges to Your Staff for Services

Add reusable role badges to Services staff members. Customers can see the assigned badge when choosing staff on desktop and mobile booking pages.

S
SMBcrm Team · September 22, 2026

You can add a role badge to a Services staff member, such as “Lead Therapist” or “Senior Consultant.” The badge appears alongside that person during staff selection on the booking page.

Add a staff badge

  1. Open Services → Staff and edit a staff member.
  2. In Basic Details, find Staff Badge.
  3. Select an existing badge or create one with a label and color.
  4. Save the staff member’s settings.

Badge labels can contain up to 30 characters. Badges are reusable, and each staff member can have one badge at a time.

What customers see

The selected badge appears on desktop and mobile booking pages when customers choose a staff member. Changes appear the next time the booking widget loads. Staff members without an assigned badge appear without one.

Release images

create new badge

badge selection

badge selected

booking page - badge


Need Help Applying This Update?

Want help turning this update into a working part of your CRM, marketing, or automation setup?

Get Started or schedule a demo and we’ll help you map the right next step.

Explore this in SMBcrm

Connect booking to the next conversation.

Explore calendars and lead capture, then see how a booking fits into the wider CRM workflow.

Explore calendars and lead capture

Already using this feature? Find setup help

Tags New Feature Calendars
Share
60-day money-back guarantee

See what's new in SMBcrm.

Every release adds more ways to capture leads, automate work, and grow. Plans start at $97 a month.

60-day money-back guarantee

Eligible Startup and Professional initial subscription fees only. Usage and add-ons are excluded. Read the refund terms.

No setup fees

Plan your setup with training and support

Cancel anytime

No long-term contracts, stay because you want to