June 3, 2026 · Improvement CRM & Sales

Audit Logs Add Preference Management Activity

Audit Logs now show contact preference and subscription type changes, including who changed what and when.

SMBcrm Team · June 3, 2026

Audit Logs Add Preference Management Activity

SMBcrm Audit Logs now provide more visibility into preference and subscription management activity. This helps teams review changes to contact preferences and subscription types with clearer details for reporting and accountability.

What Changed

Audit Logs now track contact preference updates made by logged-in users, including:

Which contact’s preferences were updated
Who made the change
When the change was made
The previous and updated preference values

Audit Logs also track subscription type updates made in the Preference Management Hub, including:

Which subscription type was modified
Who made the change
When the update occurred
Which settings or details changed

For teams managing contacts in SMBcrm CRM & Sales, this makes it easier to understand preference-related activity without manually piecing together changes.

Why It Matters

These Audit Log improvements can help teams:

Export audit records for compliance and reporting
Improve transparency and accountability across the team
Identify what changed, who made the change, and when it happened

How to Access It

Go to Settings → Audit Logs to review detailed records for preference and subscription management changes. Each record includes information such as the user, affected record, timestamp, and change details.

Planned Improvement

A dedicated History tab for Contact Preferences is planned. The source notes that it will provide a timeline of preference changes, sources, legal basis, and update details.