Chat Widget settings now separate the legal notice from the consent checkbox. You can configure the notice text and checkbox behavior independently.
Configure the notice and checkbox
Open Chat Widget → Chat Window → Additional Options → Compliance Notice & Consent. The controls include whether to display the legal notice and checkbox, whether consent is required, and whether the checkbox starts selected.
When consent is required, the widget validates it before submission. Contact activity details record the consent status, whether it was required, and the wording shown to the visitor.
Existing widgets and defaults
Existing widgets keep their behavior until you open and save their settings. Widgets with A2P settings retain those settings.
For new widgets, the legal notice and consent checkbox are on by default, while required consent is off. No change to your website’s embed code is needed.
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