August 25, 2026 · Improvement Calendars

Offer Multiple Meeting Durations in One Calendar

SMBcrm calendars can now offer up to three meeting duration options on one calendar, helping bookers choose the length that fits.

SMBcrm Team · August 25, 2026

Offer Multiple Meeting Durations in One Calendar

SMBcrm calendars can now support multiple meeting duration options within a single calendar. This helps bookers choose the meeting length that works best without requiring separate calendars for each duration.

What Changed

From calendar settings, you can now:

Add up to 3 duration options
Choose which duration is selected by default
Add or remove duration options at any time

When multiple durations are configured, bookers see them as selectable options on the booking page. If they choose a different duration, availability refreshes automatically to show time slots that can support the selected meeting length.

If only one duration is configured, the booking experience remains unchanged.

Where It Works

Multiple meeting durations are supported across:

Web and mobile booking pages
Neo and Classic booking widgets
In-app appointment booking on web
SMBcrm Mobile app

The selected duration is also supported when rescheduling an appointment, so the meeting length can be changed along with the date or time.

Existing Appointments Stay Unchanged

Changing duration options does not modify or cancel existing appointments.

For example, if you remove a 30-minute duration while future 30-minute appointments are already booked, those appointments remain unchanged. Their calendar events, reminders, and notifications continue to use the originally booked duration.

New appointments can only use the duration options currently configured on the calendar. When rescheduling, bookers see the calendar’s currently available durations. If their original duration is no longer offered, they must select a new duration before completing the reschedule.