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· New Feature AI Automation

Generate AI Videos Directly in Workflows

Create short AI videos inside SMBcrm workflows, then use their public URLs in later actions. Each generation carries an additional charge.

S
SMBcrm Team · October 29, 2026

The AI Video Generation action is available under AI Actions in SMBcrm workflows. It uses Google’s Veo 3.1 to create a short video from a prompt, save it to the Media Library, and return a public URL for later workflow actions.

Use that URL in an email or SMS, save it to a custom field, or pass it to a webhook. Prompts can use contact data, allowing the same workflow to generate different videos for different contacts.

Generation options

This addition to SMBcrm’s AI features includes:

  • Models: Choose Veo 3.1 Quality for more polished output or Veo 3.1 Fast for quicker generation.
  • Resolution: Select Standard (720p) or High (1080p).
  • Prompts: Enter text directly or insert a custom value from a contact field, webhook payload, or earlier action. Enhance Prompt can expand a short prompt into a more detailed one.
  • Starting templates: Choose Product Mockups, Social Post, Promo Flyer, or Lifestyle. Each includes a sample video to preview before using its prompt.
  • Reference images: Add up to three JPEG or PNG images from your computer, the Media Library, or a URL to guide the subject and style.
  • Format and duration: Choose landscape or portrait and a duration of 4, 6, or 8 seconds.
  • Audio: Turn on Generate Audio to add AI-generated sound, including ambience or background music. Audio is off by default.

Adding a reference image automatically changes the duration to 8 seconds, which is required when using reference images.

How to add the action

  1. Go to Automation > Workflows and open a workflow.
  2. Add AI Video Generation from AI Actions.
  3. Select a model and resolution. The defaults are Veo 3.1 Quality and Standard (720p).
  4. Enter a prompt or insert a custom value to supply it from workflow data at run time.
  5. Optionally use Enhance Prompt, choose a template, or add reference images.
  6. Open Additional Settings to adjust orientation, duration, and audio as needed.
  7. Save the action.

Cost and public access

AI Video Generation is a premium action with an additional charge for each execution. Cost depends on the model, resolution, duration, and audio settings. Generate Audio increases the per-second cost. Treat any cost estimates as planning guidance rather than fixed rates.

Generated videos are stored at public URLs. Anyone with the link can open a video without logging in. Consider this before using customer data in a prompt.

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