Mobile Rich Text Formatting Is More Consistent
SMBcrm Mobile app v4.14 improves rich text editing across web and mobile, helping formatted notes, emails, and tasks keep their layout when edited on either device.
What changed
Rich text content created on the web is now better preserved when opened, edited, and saved in the SMBcrm Mobile app. The same applies when content moves from mobile back to web.
This update improves handling for:
- Line spacing
- Block quotes
- Blank lines
- Mixed formatting
- Email snippets
Why it matters
This helps reduce the need to reformat content after switching devices. Emails can keep cleaner spacing, notes are less likely to lose structure, and users can make mobile edits with more confidence.
Where rich text applies
Rich text is available in Contact Notes, Conversations emails, Tasks, Appointment Notes, Invoice Terms, and other fields powered by the shared rich text editor.
How to use it
- Update to v4.14 or later on iOS or Android through the SMBcrm Mobile app.
- Open an existing note, email, or task that was formatted on the web.
- Edit and save on mobile. Formatting should remain intact when reopened on another device.
Availability
- Release date: May 2026
- Available version: v4.14
- Status: Public
- Platforms: iOS and Android
Good to know
- Some complex layouts, such as tables or deeply nested lists, may still simplify slightly on mobile compared with web.
- Unusual web fonts may render with a fallback font on mobile, while content and structure are preserved.
- Task rich text descriptions shipped in v4.13, with formatting parity improved in v4.14.
In Case You Missed It
For another recent workflow safeguard, read Contact Tag Updates Now Require Confirmation.
Need Help Applying This Update?
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