Review Trigger Supports All Integrated Platforms
The New Review Received workflow trigger now supports reviews from every review platform integrated with an account. Previously, the trigger was limited to Google Reviews and Facebook Reviews.
With this improvement, teams can use workflow automation to respond to reviews from platforms such as Trustpilot, Yelp, TripAdvisor, and other supported review sources.
What changed
- The trigger source list now includes all supported review platforms connected to the account.
- Workflows can respond to reviews no matter which connected platform they come from.
- Existing workflows using Google or Facebook review triggers will continue to work as they do today.
How teams can use it
Businesses that manage reputation and reviews across multiple platforms can reduce manual monitoring and act faster when feedback arrives.
You can now automatically:
- Notify team members when a new review is received.
- Trigger review follow-ups or responses.
- Route reviews internally based on workflow logic.
- Take immediate action when a new review comes in.
Why it matters
This expands automation coverage across your connected review ecosystem and helps teams follow up more consistently, regardless of where customers leave reviews.
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