SMBcrm vs ServiceTitan
Compare published SMB plans with quote-based field-service software
Quick Comparison
Pricing
Best For
Small and growing service businesses wanting bundled CRM and marketing tools
Contractors needing specialized dispatch, payroll, and field-service operations
Plan Details
Think SMBcrm may fit your needs better than ServiceTitan? Compare plans or schedule a demo — backed by a 60-day money-back guarantee.
Detailed Comparison
See how SMBcrm stacks up against ServiceTitan across the features that matter most to growing businesses.
Compare Plans and Costs
Plan pricing and product scope differ. Compare SMBcrm with ServiceTitan based on the users, features, add-ons, and usage your business needs.
SMBcrm
Startup includes 2 users; Professional and Enterprise include unlimited users
ServiceTitan
Competitor pricing and packaging can change. Confirm current plan terms, regional pricing, taxes, discounts, add-ons, and contract requirements with the vendor before purchasing. SMBcrm usage-based charges may apply.
ServiceTitan publishes Starter, Essentials, and The Works packages but requires a personalized quote. Compare per-technician subscription pricing, implementation services, Pro products, and contract terms with the applicable SMBcrm plan and usage.
ServiceTitan's Starter, Essentials, and The Works packages and per-technician quote model verified August 26, 2026. Subscription, implementation, and additional product pricing require a vendor quote. View official ServiceTitan pricing and plan details.
Why Businesses Consider SMBcrm Instead of ServiceTitan
SMB Pricing, Published Up Front
No discovery calls to learn the price. $97 or $297 a month, on the website, with a 60-day money-back guarantee.
Compare Implementation Scope
Implementation time depends on migration, configuration, integrations, training, and team size. Ask both vendors to define the deployment scope and milestones for your business.
Marketing Engine Included
SMBcrm brings email, SMS, review generation, funnels, and optional AI follow-up into the platform. ServiceTitan offers additional Pro products; include them in a like-for-like quote when needed.
Different User-Pricing Models
ServiceTitan uses per-technician pricing. SMBcrm Professional includes unlimited users, so compare both models using your current and planned headcount.
We'll move your data from ServiceTitan — free
Switching CRMs feels risky because of the move. So we do it for you: our team migrates your contacts, pipelines, and notes, helps rebuild your automations, and walks your team through setup — at no charge, on every plan.
Your customer history arrives intact — imported, deduplicated, and organized.
We help recreate your follow-up sequences and workflows, often better than before.
Unlimited group training plus 24/7 chat, ticket, and Zoom support on every plan.
If it's not the right fit, you get a full refund — no questionnaires, no retention calls.
Ready to switch from ServiceTitan?
Get started risk-free with our 60-day money-back guarantee and experience the difference. Our team will help you migrate your data.
60-day money-back guarantee on all plans.
Still comparing options? See the top ServiceTitan alternatives
Ready to switch from ServiceTitan?
Compare CRM, marketing, automation, support, and pricing to decide whether SMBcrm fits your business.
60-day money-back guarantee
Full refund within 60 days if SMBcrm isn't right for you
No setup fees
Get started in minutes, we handle the heavy lifting
Cancel anytime
No long-term contracts, stay because you want to