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SMBcrm vs ServiceTitan

Growth platform power without enterprise pricing and months-long rollouts

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
Flat rate, unlimited users
ServiceTitan
~$245 - $398/tech/mo (quote-only)
Per user pricing adds up

Best For

SMBcrm

Small and growing service businesses that want results this month, not next quarter

ServiceTitan

Large contractors (10+ trucks) needing deep dispatch, payroll, and inventory management

Setup & Ease

SMBcrm
Minutes setup
Ease of use: 4.8/5
ServiceTitan
2 - 12 months setup
Ease of use: 4.0/5

Already know SMBcrm beats ServiceTitan for you? Get started in minutes — backed by a 60-day money-back guarantee.

Detailed Comparison

See how SMBcrm stacks up against ServiceTitan across the features that matter most to growing businesses.

Feature
SMBcrm
ServiceTitan
Scheduling & Dispatch
CRM & Customer Records
Quotes, Invoicing & Payments
Email & SMS Marketing
Marketing Pro module
Reputation Management
Marketing Pro module
Funnels & Website Builder
AI Employees (voice, chat, content)
Limited
Transparent Published Pricing
Self-Serve Setup
Unlimited Users

Compare the True Cost

Straightforward pricing vs hidden costs. See how SMBcrm compares to ServiceTitan when you factor in everything your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

All plans include unlimited users

S

ServiceTitan

Starter
Scheduling, dispatch basics (quote-only)
~$245-300/tech/mo
Essentials
Adds CRM, reporting, integrations
~$300-400/tech/mo
Works
Full suite incl. marketing tools
~$400-500/tech/mo
Implementation
Required onboarding; 2-12 month rollout
$5,000 - $50,000+

A 5-technician shop on ServiceTitan typically lands between $1,200-$2,000/mo plus a five-figure implementation that takes months to go live. SMBcrm Professional is $297/mo, unlimited users, live in days, with onboarding included — a fraction of year-one cost.

Why Businesses Switch from ServiceTitan

1

SMB Pricing, Published Up Front

No discovery calls to learn the price. $97 or $297 a month, on the website, with a 60-day money-back guarantee.

2

Live This Week, Not Next Quarter

ServiceTitan rollouts run 2-12 months with dedicated implementation teams. SMBcrm onboarding is guided, included, and measured in days.

3

Marketing Engine Included

Email, SMS, review generation, funnels, and AI follow-up are built in — not Pro modules that inflate the bill by 30-50%.

4

No Per-Technician Tax

Hiring tech #6 shouldn't cost $300/mo in software. Professional includes unlimited users at one flat price.

Free Migration

We'll move your data from ServiceTitan — free

Switching CRMs feels risky because of the move. So we do it for you: our team migrates your contacts, pipelines, and notes, helps rebuild your automations, and walks your team through setup — at no charge, on every plan.

Contacts, pipelines & notes migrated

Your customer history arrives intact — imported, deduplicated, and organized.

Automations rebuilt with you

We help recreate your follow-up sequences and workflows, often better than before.

Guided onboarding included

Unlimited group training plus 24/7 chat, ticket, and Zoom support on every plan.

60-day money-back guarantee

If it's not the right fit, you get a full refund — no questionnaires, no retention calls.

Ready to switch from ServiceTitan?

Get started risk-free with our 60-day money-back guarantee and experience the difference. Our team will help you migrate your data.

60-day money-back guarantee on all plans.

Still comparing options? See the top ServiceTitan alternatives

60-day money-back guarantee

Ready to
accelerate
your growth?

Join businesses already using SMBcrm to capture more leads, build better relationships, and close more deals.

60-day money-back guarantee

Full refund within 60 days if SMBcrm isn't right for you

No setup fees

Get started in minutes, we handle the heavy lifting

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