CRM for Gyms & Fitness Businesses
Convert more trials into members, reduce churn, and keep your community engaged with a CRM designed for fitness professionals
Trusted by fitness businesses to automate customer engagement, streamline operations, and drive growth.
Challenges in Fitness
These common pain points hold fitness businesses back from growing. SMBcrm was built to solve them.
Trial Members Who Never Convert
People sign up for a free trial or intro class and you never hear from them again. Without a structured follow-up process, most trial visitors slip away before they ever commit to a membership.
Silent Member Churn
Members stop showing up weeks before they cancel, but you don't notice until the revenue is gone. There's no early warning system to flag disengaged members so your team can intervene and save the relationship.
Scattered Communication Channels
You're juggling Instagram DMs, text messages, email, and phone calls across multiple apps. Important leads and member questions get lost because there's no single place to manage all your conversations.
How SMBcrm Solves It
Purpose-built tools for fitness businesses to automate, engage, and grow.
Trial-to-Member Conversion Pipelines
Automatically nurture trial visitors with a timed sequence of texts and emails that guide them from first visit to paid membership.
Membership Retention Automations
Trigger check-in messages when members haven't visited in a set number of days, and send milestone celebrations to keep them motivated and engaged.
Unified Inbox for All Channels
Manage SMS, email, Facebook Messenger, Instagram DMs, and Google messages from one conversation view so nothing falls through the cracks.
Class & Appointment Booking
Let prospects and members book classes, personal training sessions, or consultations online with automated confirmation and reminder messages.
Referral & Review Campaigns
Turn your happiest members into advocates with automated referral requests and post-visit review prompts that build your local reputation.
Measurable Impact for Fitness
Improvement in trial-to-member conversion rates
Faster response time to new leads with automated follow-up
Built for Fitness Businesses
SMBcrm works for a wide range of fitness businesses, from solo practitioners to multi-location organizations.
Ready to transform your fitness business?
Start your 14-day free trial and see how SMBcrm can help your fitness business capture more leads, automate communications, and grow revenue.
14-day free trial on all plans.
Ready to
accelerate
your growth?
Join businesses already using SMBcrm to capture more leads, build better relationships, and close more deals.
14-day free trial
Full access to all features, no strings attached
No setup fees
Get started in minutes, we handle the heavy lifting
Cancel anytime
No long-term contracts, stay because you want to