CRM for Wellness & Med Spa Businesses
Fill your appointment book, retain more clients, and grow recurring revenue with a CRM designed for wellness and aesthetic professionals
Trusted by wellness & med spa businesses to automate customer engagement, streamline operations, and drive growth.
Challenges in Wellness & Med Spa
These common pain points hold wellness & med spa businesses back from growing. SMBcrm was built to solve them.
No-Shows and Last-Minute Cancellations
Empty appointment slots cost wellness businesses hundreds of dollars per day in lost revenue. Without automated reminders and easy rebooking, no-show rates stay stubbornly high and your schedule stays unpredictable.
Clients Disappear After Their First Visit
Many med spa and wellness clients come in once and never return, not because they were unhappy, but because no one followed up. Without reactivation campaigns, you lose lifetime client value to simple forgetfulness.
Manual Membership and Package Tracking
Tracking treatment packages, prepaid sessions, and membership renewals on spreadsheets leads to billing errors and missed upsell opportunities. Staff spend time reconciling records instead of serving clients.
How SMBcrm Solves It
Purpose-built tools for wellness & med spa businesses to automate, engage, and grow.
Automated Appointment Reminders
Send SMS and email reminders before every appointment to dramatically reduce no-shows and keep your treatment rooms full.
Client Reactivation Campaigns
Automatically reach out to clients who haven't visited in 30, 60, or 90 days with personalized offers to bring them back.
Treatment Follow-Up Sequences
Send post-treatment care instructions, check-in messages, and rebooking prompts automatically after each service.
Online Booking and Forms
Let clients book appointments, complete intake forms, and sign consent documents online before they arrive at your location.
Review and Reputation Management
Request reviews after positive visits and monitor your online reputation across Google and social platforms from one dashboard.
Measurable Impact for Wellness & Med Spa
Reduction in no-shows with automated appointment reminders
Improvement in client rebooking rates with reactivation campaigns
Built for Wellness & Med Spa Businesses
SMBcrm works for a wide range of wellness & med spa businesses, from solo practitioners to multi-location organizations.
Ready to transform your wellness business?
Start your 14-day free trial and see how SMBcrm can help your wellness & med spa business capture more leads, automate communications, and grow revenue.
14-day free trial on all plans.
Ready to
accelerate
your growth?
Join businesses already using SMBcrm to capture more leads, build better relationships, and close more deals.
14-day free trial
Full access to all features, no strings attached
No setup fees
Get started in minutes, we handle the heavy lifting
Cancel anytime
No long-term contracts, stay because you want to