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9 Features

AI That Works For You

Harness the power of artificial intelligence to automate tasks, engage customers, and scale your business without scaling your team.

24/7 automated customer engagement
Intelligent lead qualification
AI-generated content at scale
Smart workflow optimization
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Platform Preview

See AI in Action

Our AI engine processes thousands of customer interactions daily, learning and improving to deliver better results for your business.

  • Auto-responds to leads in seconds
  • Generates marketing content at scale
  • Learns from your data over time
Try it free
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AI Features features in SMBcrm

AI Assistant

Active 24/7

Response Time

< 2 sec

Content Generated

2.5x Faster

Included With Every Plan

Built-in AI Features

These AI tools are built into your CRM at no extra cost.

Workflow AIIncluded

Add AI-driven automation steps and smart triggers to your workflows for intelligent decision-making at scale.

  • AI-driven automation steps
  • Smart trigger suggestions
  • Intelligent routing and decisions

Website AIIncluded

AI-powered website assistant that helps you edit content, optimize layouts, and improve your site with natural language commands.

  • Edit pages with natural language
  • AI layout suggestions
  • Built-in at no extra cost
AI Features

Powerful AI, Pay Only for What You Use

Available on every plan. Use as little or as much as you need — charges are usage-based and covered by your included usage credit. View usage rates

Content AI

Generate compelling emails, website copy, social posts, and ad copy with AI assistance to speed up content creation.

  • Email and website copy generation
  • Social post and ad copy creation
  • Consistent brand voice at scale

Conversation AI

AI chat assistant that handles customer inquiries, qualifies leads, and books appointments in your unified inbox.

  • Automated lead qualification
  • Instant responses around the clock
  • Seamless handoff to your team

Reviews AI

Generate professional review responses automatically, saving time while maintaining a consistent and thoughtful brand voice.

  • Auto-generated review responses
  • Consistent brand voice in replies
  • Faster reputation management

Voice AI Agents

Deploy AI voice agents that answer calls, respond to questions, and route conversations with real-time API integration.

  • AI-powered phone answering
  • Natural voice conversations
  • Real-time API integration and routing

Funnel AI Builder

Build high-converting sales funnels faster with AI-assisted page creation, copy generation, and conversion optimization.

  • AI-generated funnel pages
  • Conversion-optimized copy
  • Rapid funnel creation
Save with AI Employee

Using AI heavily?

If your monthly AI usage exceeds $147, the AI Employee add-on pays for itself — and unlocks unlimited Conversation AI, Voice AI, Content AI, and Reviews AI, plus exclusive tools like Agent Studio and Ask AI.

Learn about AI Employee
AI Employee Add-on — $147/mo

Unlock Unlimited AI

Get unlimited usage of core AI features plus exclusive access to advanced AI tools.

Unlimited Conversation AI
Unlimited Voice AI
Unlimited Content AI
Unlimited Reviews AI

Exclusive AI Employee Features

Agent StudioAI Employee

Build custom AI agents with a visual drag-and-drop builder. Connect knowledge bases, APIs, and tools to create intelligent workflows without code.

  • Visual drag-and-drop agent builder
  • Connect APIs, knowledge bases, and tools
  • Deploy agents across channels

Ask AIAI Employee

In-app AI assistant that understands your business context, routes requests to custom agents, and automates multi-step tasks from a single chat thread.

  • Natural language task automation
  • Routes to custom Agent Studio agents
  • Multi-step workflow execution

Agent Studio and Ask AI are exclusive to AI Employee subscribers. Agent Studio custom model usage is billed at token rates.

Schedule a Demo
How It Works

Simple, Powerful, Effective

1

Connect

Integrate your existing tools and import your data in minutes.

2

Configure

Set up automations and customize to match your workflow.

3

Grow

Watch your efficiency and revenue increase automatically.

Explore More

Other Feature Categories

CRM & Sales

6 features

Lead Capture

4 features

Websites & Funnels

4 features

Communication

6 features

Automation

5 features

Social Media

5 features

Advertising

6 features

Payments & Commerce

6 features

Memberships & Education

4 features

Reputation & Growth

3 features

Client Portal

7 features
View all features
14-day free trial

Ready to
accelerate
your growth?

Join businesses already using SMBcrm to capture more leads, build better relationships, and close more deals.

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14-day free trial

Full access to all features, no strings attached

No setup fees

Get started in minutes, we handle the heavy lifting

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