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CRM for Nonprofits & Organizations

Deepen donor relationships, automate fundraising campaigns, and coordinate volunteers with one affordable platform

Nonprofit volunteers working together at a community event

Trusted by nonprofit businesses to automate customer engagement, streamline operations, and drive growth.

Challenges in Nonprofit

These common pain points hold nonprofit businesses back from growing. SMBcrm was built to solve them.

Donor Relationships Go Cold

After the initial gift, most nonprofits go silent until the next ask. Without consistent stewardship, one-time donors never become recurring supporters and lifetime giving potential is lost.

Manual Fundraising Outreach

Year-end appeals, giving day campaigns, and renewal reminders are assembled from scratch every time. Staff spend weeks on tasks that should be automated, taking time away from mission-critical work.

Volunteer Coordination Headaches

Tracking volunteer availability, sending shift reminders, and following up after events happens across spreadsheets, group texts, and email chains that nobody can keep straight.

How SMBcrm Solves It

Purpose-built tools for nonprofit businesses to automate, engage, and grow.

Automated Donor Stewardship

Trigger personalized thank-you sequences, impact updates, and anniversary acknowledgments that keep donors engaged between campaigns and boost retention rates.

Fundraising Campaign Automation

Launch year-end appeals, giving day campaigns, and monthly donor drives with pre-built email and SMS sequences that reach the right supporters at the right time.

Volunteer Management Pipeline

Track volunteers from sign-up through onboarding, scheduling, and post-event follow-up with pipeline boards that keep coordination simple and organized.

Donor Segmentation & Targeting

Segment your supporter base by giving history, engagement level, and interests to send targeted appeals that resonate instead of generic mass emails.

Digital Forms & Sign-Ups

Capture volunteer applications, event registrations, and donation pledges with mobile-friendly forms that feed directly into your CRM for immediate follow-up.

Results That Matter

Measurable Impact for Nonprofit

50%

Higher donor retention with automated stewardship

3x

More fundraising touches per campaign with automation

Nonprofit volunteers working together at a community event

Built for Nonprofit Businesses

SMBcrm works for a wide range of nonprofit businesses, from solo practitioners to multi-location organizations.

Charities & Foundations Religious Organizations Community Organizations Advocacy Groups Educational Nonprofits Environmental Organizations Arts & Culture Nonprofits Youth Organizations

Ready to deepen donor relationships and grow your mission?

Start your 14-day free trial and see how SMBcrm can help your nonprofit business capture more leads, automate communications, and grow revenue.

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