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SMBcrm vs Zoho CRM

All-in-one simplicity without the complexity of 50+ apps

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
Flat rate, unlimited users
Zoho CRM
$20 - $65/user/mo
Per user pricing adds up

Best For

SMBcrm

Small & medium businesses wanting an all-in-one growth platform

Zoho CRM

Businesses willing to manage multiple Zoho apps to get full functionality

Setup & Ease

SMBcrm
Minutes setup
Ease of use: 4.8/5
Zoho CRM
Hours to days setup
Ease of use: 3.8/5

Detailed Comparison

See how SMBcrm stacks up against Zoho CRM across the features that matter most to growing businesses.

Feature
SMBcrm
Zoho CRM
Contact Management
Email Marketing
Separate app
Landing Pages & Funnels
Separate app
SMS & Text Messaging
Add-on ($$$)
Pipeline Management
Marketing Automation
Separate app
Appointment Scheduling
Separate app
Reputation Management
AI-Powered Insights
Limited
Website Builder
Separate app

Compare the True Cost

Straightforward pricing vs hidden costs. See how SMBcrm compares to Zoho CRM when you factor in everything your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

All plans include unlimited users

Z

Zoho CRM

Standard
Basic CRM, email integration, workflows
$20/user/mo
Professional
Advanced CRM, inventory management, validation rules
$35/user/mo
Enterprise
Advanced automation, multi-user portals, custom functions
$50/user/mo
Ultimate
All features, advanced BI, anomaly detection
$65/user/mo

A 5-person team on Zoho CRM Professional pays $175/mo for CRM only. Add Zoho Campaigns ($3/mo), Zoho Sites ($5/mo), Zoho Bookings ($24/mo for 5 users), and you're at $207/mo -- still missing SMS, reputation management, and advanced automation. SMBcrm Professional includes everything for $297/mo flat.

Why Businesses Switch from Zoho CRM

1

One Platform, Not a Product Maze

Zoho offers 50+ products that require separate logins, separate billing, and complex integrations. SMBcrm gives you CRM, marketing, SMS, websites, and scheduling in one unified platform.

2

No Multi-App Juggling

Stop switching between Zoho CRM, Zoho Campaigns, Zoho Sites, Zoho Bookings, and Zoho SalesIQ. SMBcrm puts all your customer engagement tools in one place with one login.

3

Simpler for Small Business Owners

Zoho's ecosystem is powerful but complex -- built for enterprises with IT teams. SMBcrm is purpose-built for small business owners who want powerful features without the learning curve.

4

ISO 27001 Certified Security

Enterprise-grade security with ISO 27001 certification, built on infrastructure that handles over 1 billion interactions with 99.9% uptime.

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14-day free trial on all plans.

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